Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Dylan Ramirez

Rancho Cucamonga,CA

Summary

Motivated, persistent vocational nursing student at American Career College, expected to graduate by December 2024. Seeking to leverage hands-on experience in leadership, mentoring, and customer service to contribute effectively in a healthcare setting.

Overview

3
3
years of professional experience

Work History

Host

The Cheesecake Factory
Rancho Cucamonga, CA
01.2023 - Current
  • Served as point-of-contact for resolving guest complaints or special requests.
  • Contributed to team efforts by accomplishing related tasks as needed.
  • Assisted servers in seating guests by escorting them to their tables.
  • Provided excellent customer service by anticipating customer needs.

Crew Leader

AMC Theatres
Rancho Cucamonga, California
08.2022 - 09.2022
  • Responded promptly to customer inquiries concerning services provided by the crew.
  • Assisted in resolving customer complaints or issues quickly and efficiently.
  • Directed team of 10-15 crew members in daily operations and assigned tasks.

Crew Member

AMC Theatres
Rancho Cucamonga, CA
05.2021 - 08.2022
  • Adhered to health department regulations regarding food handling procedures.
  • Maintained an organized work area to ensure efficient operations.
  • Performed cashier duties such as taking orders, collecting payments and providing change.

Education

High School Diploma -

Los Osos High School
Rancho Cucamonga, CA
05-2022

Skills

  • Guest Relations
  • Customer Service
  • Team Collaboration
  • Detail Oriented
  • Teaching strategies
  • Active Learning
  • Crisis Intervention
  • Individualized Learning Plans

References

References available upon request.

Timeline

Host

The Cheesecake Factory
01.2023 - Current

Crew Leader

AMC Theatres
08.2022 - 09.2022

Crew Member

AMC Theatres
05.2021 - 08.2022

High School Diploma -

Los Osos High School

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Dylan Ramirez