Dylan Shirey
Shelby Twp,MI
Summary
Motivated worker experienced in the restaurant industry. Proven track record of providing excellent customer service, ensuring all orders are served timely and accurately. Skilled in multitasking and problem-solving while maintaining a positive attitude in a fast-paced environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Booma Bar and Kitchen
11.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Bussed and reset tables to keep dining room and work areas clean.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Server
Bad Brads BBQ
05.2024 - 11.2024
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Served food and beverages promptly with focused attention to customer needs.
Server
Kpot
06.2023 - 05.2024
- Checked in with guests throughout meal service, replenishing drinks and catering to additional requests
- Memorized menu to help diners make informed meal choices
- Cleaned and sanitized hands and surfaces to optimize food safety and comply with health department regulations
- Used focus and memorization skills to keep track of tables and remember orders
- Resolved customer complaints and inquiries in a timely manner
- Delivered customer checks and securely processed credit card or cash payments
Server
Georgio's Pizza and Pasta
09.2022 - 06.2023
- Provided excellent customer service by anticipating needs and responding promptly to requests
- Greeted and accommodated guests, building positive experience from first interaction
- Demonstrated ability to interact with customers in a friendly and professional manner
Food Service Handler
Qdoba
05.2022 - 08.2022
- Consistently followed safety protocols when preparing foods or operating machinery
- Exhibited excellent customer service skills while interacting with guests
- Assisted with receiving deliveries of food items and ensuring accuracy of order quantities
- Proficient in the use of kitchen equipment such as slicers, mixers, ovens, grills, and fryers
- Adhered to all health department regulations regarding proper food handling techniques
- Provided support for other staff members by helping them complete their job duties efficiently
Banquet Server
The Palazzo Grande
04.2021 - 11.2021
- Set up banquet tables with linens, china, silverware, glassware and centerpieces in accordance with event specifications
- Interacted professionally with customers and staff members to ensure satisfaction throughout the event
- Set up banquet room linens, service ware and glassware according to supervisor instructions
- Assisted with the set-up and breakdown of banquet rooms
- Followed established guidelines for proper table setting etiquette during events
- Provided exceptional service to guests at corporate and social events in a professional and friendly manner
Education
High School Diploma -
Eisenhower Highschool
Shelby twp, Michigan06.2023
Skills
- Table Bussing
- Safe Food Handling
- Guest Engagement
- Food Delivery
- Table Setting
- Order Management
- Daily specials memorization
- Beverage Preparation
- Supply Restocking
- Food Running
- Guest Seating
- Table setting knowledge
- Allergy awareness
- High-volume dining
- Suggestive Selling
- Strong work ethic
Certification
Cyber Security
LANGUAGES
English
Native
Timeline
Server
Booma Bar and Kitchen
11.2024 - Current
Server
Bad Brads BBQ
05.2024 - 11.2024
Server
Kpot
06.2023 - 05.2024
Server
Georgio's Pizza and Pasta
09.2022 - 06.2023
Food Service Handler
Qdoba
05.2022 - 08.2022
Banquet Server
The Palazzo Grande
04.2021 - 11.2021
High School Diploma -
Eisenhower Highschool
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