Dylan Smith
LaBelle,FL
Summary
I am a reliable employee who has demonstrated a high level of ownership and initiative in every occupation I've worked in. I have the ability and aptitude as well as the work ethic needed and desire to go above and beyond the normal standards to exceed all company expectations. I have a knack for building productive working relationships with in company employees and clients and consider myself a natural born leader. I excell in fast-paced, deadline-driven environments which is one of the reasons I always exceed my goals and sale quotas. I have a history with thriving in any team-oriented lead environments as well as being able to take charge and work alone to accomplish and meet any company goals and needs.
Overview
10
10
years of professional experience
Work History
Design Consultant
Renewal By Anderson
Fort Myers, FL
01.2024 - Current
- Developed custom design solutions tailored to clients needs and budget constraints.
- Delivered engaging presentations on the importance of energy efficiency, security, and aesthetically pleasing installations.
- Leveraged expertise in the latest trends and technologies in window and door design to advise clients, ensuring informed decision making.
- Maintained up to date knowledge of industry regulations and compliance standards, ensuring all designs meet local building codes.
Sales Representative
Monster RG
West Palm Beach, FL
01.2023 - 10.2023
- Used scripted sales strategies to converse with customers to close deals.
- Resolved customer inquiries, questions and concerns to consistently offer quality service and meet performance benchmarks.
- Handle inbound/outbound telephone calls from interested customers.
- Responded to prospects' questions with persuasive communication skills and in-depth knowledge of available products and services.
- Maintained and recorded customer information in database.
Sales Consultant
Joey Accardi Chrysler, Dodge, Jeep, Ram
Pompano Beach, FL
03.2022 - 12.2022
- Increased revenue by skillfully upselling and closing customer sales and driving product benefits around client needs.
- Demonstrated products in effort to show potential buyers benefits and advantages and encourage purchases.
- Cultivated productive relationships with existing customers through exceptional follow-up after sales.
- Boosted client satisfaction ratings by offering proactive resolution ideas while driving actionable responses to questions, concerns or challenges.
- Landed new customer accounts through consistent combination of perseverance, dedicated cold calling and upstanding service.
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
- Monitored customer order process and addressed customer issues.
- Greeted incoming customers and provided expert sales and service to drive revenue.
Business Owner/Manager
Global Outpost K9
Indiantown, FL
10.2020 - 02.2022
- Exceeded sales goals and improved profitability by aligning sales strategies and business plans with market trends.
- Evaluated individual needs of dogs to provide appropriate training and behavior modification instruction.
- Coordinated continuing education training classes for staff to develop employee performance.
- Advised owners on strategies for continuing training and reinforcing lessons.
- Imported top IPO protection dogs from Germany to be sold for home protection or to protect businesses.
- Formulated and launched marketing and promotional campaigns to maximize profits.
Crew Member
Trader Joes
Wellington, FL
02.2019 - 10.2020
- Drove team success by completing assigned task quickly and accurately.
- Providing excellent customer service to clients of all backgrounds.
- Ordered products into store from warehouse depending on weekly sales.
- Upheld high standards of productivity and quality in operations.
- Organized and restocked products and supplies to support operations and team productivity.
- Prepared products by adding tags and readying pallets for restocking.
- Assisted customers with product, promotion and policy information.
- Checked out customers by processing payments and bagging items.
Contract Estimator
Therma Seal
West Palm Beach, FL
06.2018 - 09.2018
- Administered site meetings and walk-throughs for pricing purposes.
- Efficiently completed material orders, resulting in all projects being completed on time and under budget.
- Assessed buildings and grounds to prepare estimates for restoration work.
- Updated customers and managed project statuses by effectively communicating with builders and contractors on fire proofing projects.
- short employment due to company car accident (I was not the driver of the vehicle) and was healing from injuries.
Warehouse Associate
Aldi Distribution Center
Royal Palm , FL
02.2016 - 06.2018
- Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
- Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.
- Moved boxes, containers and pallets with special-purpose equipment (forklift & electric pallet jack) to meet demanding production targets.
- Was the head trainer, training new employees and teaching how to use equipment safely and effectively.
Crew Member
Trader Joes
Wellington, FL
05.2014 - 02.2016
- Drove team success by completing assigned task quickly and accurately.
- Providing excellent customer service to clients of all backgrounds.
- Ordered products into store from warehouse depending on weekly sales.
- Upheld high standards of productivity and quality in operations.
- Organized and restocked products and supplies to support operations and team productivity.
- Prepared products by adding tags and readying pallets for restocking.
- Assisted customers with product, promotion and policy information.
- Checked out customers by processing payments and bagging items.
Education
High School Diploma -
Palm Beach Central High School Adult Education
Wellington, FL05.2014
Professional Dog Handler -
Florida Dog Academy
Indiantown, FL06.2019
Skills
- Sales Closing
- Inside and Outside Sales
- B2B Sales
- Building Customer Relationships and Loyalty
- Meeting Sales Goals
- Management
- Marketing
- Customer Service
- Issue and conflict resolution
- Time management
- Training & Development
- Organizational skills
- Strong Communication and Interpersonal Skills
References
- Tom (Monster RG) 413-668-8147
- Jesus (Joey Accardi Manager) 1 (310) 926-4420
- Chino (Trader Joes Manager) 1 (561) 339-4700
- Jesse (Aldi distribution Manager) 1 (615) 394-6352
- Ervin (Aldi distribution Manager) 1 (847) 778-6924
Timeline
Design Consultant
Renewal By Anderson
01.2024 - Current
Sales Representative
Monster RG
01.2023 - 10.2023
Sales Consultant
Joey Accardi Chrysler, Dodge, Jeep, Ram
03.2022 - 12.2022
Business Owner/Manager
Global Outpost K9
10.2020 - 02.2022
Crew Member
Trader Joes
02.2019 - 10.2020
Contract Estimator
Therma Seal
06.2018 - 09.2018
Warehouse Associate
Aldi Distribution Center
02.2016 - 06.2018
Crew Member
Trader Joes
05.2014 - 02.2016
High School Diploma -
Palm Beach Central High School Adult Education
Professional Dog Handler -
Florida Dog Academy
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