Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
7
7
years of professional experience
Work History
Director of Operations
Freedom Boat Club
Gibsonton, FL
03.2018 - 02.2024
Oversaw operations for over 200 boats. Maintaing there functionality of all equipment on board each vessel.
Worked with marinas owners and general managers on new leases/renewals to expand our footprint throughout multiple locations.
Had over sixty employees report directly to me.
Oversaw operations for eight different locations from Gibsonton, Ruskin, and St.Pete. Traveling over 100 miles on four days out of the week.
Monitored progress by establishing plans, budgets and measuring results.
Resolved customer service issues in a timely manner while maintaining high levels of customer satisfaction.
Ensured compliance with applicable laws, regulations, industry standards.
Provided leadership and guidance to subordinate managers and supervisors.
Developed and implemented operational strategies to maximize efficiency, reduce costs, and improve member satisfaction.
Chief Operating Officer
Freedom Boat Club
Tarpon Springs, FL
04.2021 - 07.2021
Oversaw operations for thirty three clubs with over 200 employees and 600 vessels in the water year round.
Developed and refined short- and long-term strategies to drive growth and profitability.
Provided guidance and support for problem solving efforts.
Maintained productive relationships and communication channels across organization.
Directed the daily operations of multiple departments across the organization.
Led organizational development changes, enabling organization to better respond and adapt to industry and market changes.
Led employees to develop high-performing diverse teams and deliver on ambitious goals and objectives.
Managed staff recruitment, training, and development processes.
Collaborated with senior leadership on organizational objectives and initiatives.
Ensured compliance with safety protocols, industry standards, and legal requirements.
Negotiated contracts with vendors and suppliers for goods or services.
Intern
Hillsborough County Sheriff Office
Brandon , FL
05.2017 - 07.2017
My responsibilities included to watch and learn how the sheriff office operates around the clock throughout Hillsborough County to serve and protect the residents who reside in the county.
Worked twelve hour shifts overnight from 18:00-6:00.
I would write case reports and submit them to the sergeants for approval.
Education
AS.CJT A.S. - Criminology And Criminal Justice Stu - Criminology
Hillsborough Community College
Ybor City
07-2017
Skills
Operations Oversight
Risk Mitigation
KPI Tracking
Employee Development
Customer Relations
Purchasing and Planning
P&L Administration
Effective Communication
Staff Hiring
Employee Reviews
Policy/Program Development
Problem-Solving
Multitasking
Strategic Planning
Leadership Training
Operational Efficiency
Performance Analysis
Cost Control
Schedule Oversight
Business Management
Quality Assurance
Data Management
Schedule Management
Business Forecasting
Inventory Management
Department Oversight
Timeline
Chief Operating Officer
Freedom Boat Club
04.2021 - 07.2021
Director of Operations
Freedom Boat Club
03.2018 - 02.2024
Intern
Hillsborough County Sheriff Office
05.2017 - 07.2017
AS.CJT A.S. - Criminology And Criminal Justice Stu - Criminology