Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Dylan Straub

Las Vegas,NV

Summary

Ambitious, career-focused job seeker, anxious to obtain an entry-level home advisor position to help launch career while achieving company goals.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Delivery Driver

Uber Eats
Las Vegas, NV
09.2022 - Current
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Gathered customer feedback through surveys and used the data to improve customer service.
  • Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
  • Navigated routes with relevant map programs and GPS systems.
  • Handled merchandise in accordance with product handling standards.
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.

Customer Service Representative

Party Supply House
Las Vegas, NV
09.2019 - 10.2021
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Developed strong relationships with customers by providing personalized assistance and support.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.

Education

Some College (No Degree) - Business Administration And Management

Ithaca College
Ithaca, NY

Skills

  • Customer Service
  • Calm Under Pressure
  • Friendly, Positive Attitude
  • Verbal Communication
  • Troubleshooting
  • Flexible and Adaptable
  • Product Knowledge

Certification

Weed certificate

Timeline

Delivery Driver

Uber Eats
09.2022 - Current

Customer Service Representative

Party Supply House
09.2019 - 10.2021

Some College (No Degree) - Business Administration And Management

Ithaca College
Dylan Straub