Dylan Sully

● Provided wheelchair assistance to passengers with disabilities and those who needed extra assistance maneuvering the airport.

● Instructed passengers on safety procedures and answered all passenger inquiries.

● Helped passengers with baggage and routed to appropriate locations for loading and screening.

● Provided exceptional customer service to passengers, addressing concerns and resolving issues.

● Maintained up-to-date knowledge of airline policies and procedures to provide top-quality service.

● Developed and implemented strategies to minimize customer wait times.