Passenger Service Assistant
Prospect Airport Services
06.2023 - 08.2023
- Ensured passenger safety by conducting thorough pre-flight checks of wheelchairs and other mobility equipment.
- Assisted elderly passengers with boarding and deplaning, ensuring a smooth travel experience for all customers.
- Provided exceptional customer service to diverse clientele, addressing individual needs and preferences.
- Demonstrated strong problem-solving abilities during flight delays or cancellations, working closely with airline personnel to accommodate affected passengers promptly.
- Improved boarding efficiency by guiding passengers through airport processes and providing clear instructions.