Dylan Walker
West Chicago,Illinois
Summary
A high-achieving college student that has a strong desire to gain more experience and knowledge in the medical field. Experienced in leading large-scale group research projects and supervising a retail store's department. Highly skilled in management and leadership, detail orientation, team building, providing excellent customer service by showcasing empathy and understanding, and communication.
Overview
3
3
years of professional experience
Work History
Server
Darden Restaurants, Olive Garden
11.2022 - Current
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Skilled at anticipating, identifying, and fulfilling guest needs and clarifying special orders.
Zone Leader
Amazon Fresh
08.2021 - 05.2022
- Track record of building, managing, engaging, training, and coaching high-performing teams that balance demand generation with enhancing the customer experience to exceed corporate goals.
- Customer service orientated and excellent at performing crisis management and ensuring customer loyalty.
Grocery Associate
Amazon Fresh
02.2021 - 08.2021
- Labeled, stocked, and inventoried department merchandise, checked product quality to promote freshness, reviewed sell-by dates, and took appropriate action to discard expired products.
- Completed regular cycle counts and inventory audits.
Server
Darden Restaurants, Olive Garden
02.2019 - 02.2021
- Exceptional interpersonal and team-building skills with an aptitude for building rapport with a diverse range of customers, managers, and colleagues; a talent for quickly resolving issues before escalation.
- Success multitasking while remaining professional and courteous in fast-paced environments.
Education
Bachelor of Science - Biology
Elmhurst College
Elmhurst, IL05.2025
Associate of Arts - Biology
College of DuPage
Glen Ellyn, IL05.2022
Skills
- Stress Management
- Hiring and Onboarding
- Administrative Management
- Program Optimization
- Leadership
- Critical Thinking
- Communication
- Attention to Detail
- Emotional Support
- Problem Anticipation and Resolution
Timeline
Server
Darden Restaurants, Olive Garden
11.2022 - Current
Zone Leader
Amazon Fresh
08.2021 - 05.2022
Grocery Associate
Amazon Fresh
02.2021 - 08.2021
Server
Darden Restaurants, Olive Garden
02.2019 - 02.2021
Bachelor of Science - Biology
Elmhurst College
Associate of Arts - Biology
College of DuPage
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