Dylan Walters
Huntington Beach,CA
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
2
2
years of professional experience
Work History
Server
Brett Beale
05.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Bussed and reset tables to keep dining room and work areas clean.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Explained menu items and suggested appropriate options for food allergy concerns.
Head Food Runner
Brett Beale
11.2021 - 05.2023
- Maintained speed of service for food orders while minimizing errors and complaints.
- Cleaned and sanitized food preparation and serving areas.
- Trained and mentored newly hired employees to explain process flow and safety procedures.
- Restocked food supplies in kitchen and organized storage areas.
- Operated cash register and processed payments from customers.
- Responded to customer complaints and inquiries promptly, finding swift resolutions.
Education
No Degree -
Golden West College
Huntington Beach, CA05.2026
Skills
- Table Setting Arrangements
- Guest Relations Management
- Price Memorization
- Food Preparation and Safety
- Menu Presentation
- Order Accuracy
- Food Sales and Promotion
- Food and Beverage Pairings
- Dining Area Maintenance
- Dining Customer Service
Timeline
Server
Brett Beale
05.2023 - Current
Head Food Runner
Brett Beale
11.2021 - 05.2023
No Degree -
Golden West College
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