Dylan Ward
Louisville,KY
Summary
Dynamic sales associate with a proven track record at Dick's, excelling in customer service and inventory management. Recognized for enhancing customer satisfaction and driving sales through effective communication and teamwork. Skilled in cash handling and conflict resolution, consistently contributing to a positive shopping experience.
Developed skills in fast-paced retail environments, ready to transition into new field. Demonstrates keen ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferrable skills in dynamic and collaborative setting.
Overview
6
6
years of professional experience
Work History
Sales Associate
Dick's
Louisville, KY
12.2025 - Current
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained knowledge of current promotions and sales to effectively inform customers.
- Operated point-of-sale systems for efficient transaction processing and inventory management.
- Collaborated with team members to ensure store presentation met corporate standards.
- Participated in stock replenishment and organization to maintain optimal inventory levels.
- Provided support during promotional events, driving customer engagement and sales volume.
- Addressed customer concerns promptly, contributing to positive service outcomes and satisfaction.
Material Handler/Warehouse Forklift Operator
IVY Technologies
Louisville, KY
10.2022 - 01.2024
- Operated forklifts and pallet jacks for efficient material transportation.
- Loaded and unloaded materials while adhering to safety protocols.
- Conducted inventory checks to ensure accurate stock levels.
- Organized materials in warehouse to enhance accessibility and efficiency.
- Assisted in maintaining cleanliness and orderliness of work areas.
- Utilized warehouse management systems for tracking shipments and inventory updates.
- Trained new employees on safe handling practices and operational procedures.
Forklift Operator/Warehouse Worker
Lineage Logistics LLC
College Park, GA
01.2020 - 07.2022
- Operated forklifts to transport materials within warehouse while adhering to safety protocols.
- Conducted routine inspections and maintenance on forklift equipment to ensure optimal performance.
- Coordinated with team members to streamline loading and unloading processes, increasing efficiency.
- Trained new staff on safe forklift operation and warehouse procedures, enhancing team competency.
- Managed inventory by accurately tracking stock levels and reporting discrepancies.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
Education
High School Diploma -
NORCROSS HIGH SCHOOL
Norcross, GASkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Excellent people skills
- Multi-tasking strength
- Flexible schedule
- Cash handling accuracy
- Conflict resolution
- Store opening and closing
- Inventory tracking
Timeline
Sales Associate
Dick's
12.2025 - Current
Material Handler/Warehouse Forklift Operator
IVY Technologies
10.2022 - 01.2024
Forklift Operator/Warehouse Worker
Lineage Logistics LLC
01.2020 - 07.2022
High School Diploma -
NORCROSS HIGH SCHOOL
Forklift Certified
While getting hired at Lineage I was trained and certified within a month to safely operate forklifts.