Dylan Zikos
Jacksonville,FL
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
8
8
years of professional experience
Work History
Front of House Manager
Stella's Artisan
01.2023 - Current
- Managed front-of-house operations, delivering professional, high-quality guest experiences.
- Coordinated table turnover and service flow, ensuring cleanliness and organization during high-volume periods.
- Resolved guest concerns and collaborated with team members to enhance customer satisfaction.
- Demonstrate leadership, multitasking, and decision-making skills in a fast-paced environment.
Head Waiter / Manager
No. 12
01.2023 - Current
- Coordinated front-of-house operations and service flow, improving guest satisfaction and operational efficiency.
- Organized reservations and anticipated guest volume to optimize service planning and enhance customer experience.
- Serve as a primary guest contact and resolve customer concerns professionally and efficiently.
- Maintained high standards for restaurant presentation, cleanliness, and organization to promote a welcoming atmosphere for guests.
Front-End Manager
Pancake House
12.2022 - 12.2024
- Coordinated front-end operations during peak shifts, enhancing guest experiences through streamlined service.
- Managed multiple tables and customer requests, ensuring service accuracy and efficiency in a fast-paced environment.
- Cultivated time management, communication, and problem-solving skills to effectively meet diverse customer needs.
- Informed potential employers about job availability upon inquiry.
Grocery Department Associate
Kings Super Market
01.2019 - 01.2021
- Maintained inventory accuracy by stocking, organizing, and replenishing merchandise to meet customer demand.
- Streamlined daily operations by receiving, unloading, and processing high-volume deliveries promptly.
- Delivered knowledgeable customer assistance and ensured consistent service to improve overall shopping experience.
Education
B.B.A. - Finance
Jacksonville University
Jacksonville, FL01-2027
High School Diploma -
Midland Park High School
250 Prospect Street, Midland Park, NJ 07432.Skills
- Guest Relations
- Staff Coordination
- Team Management
- Shift Management
- Staff Training
- Time Management
- Process Improvement
- Customer Engagement
- Supply Chain Coordination
- Workplace Organization
- Resource Allocation
- Adaptability
- Effective Listening
- Team Collaboration
- Attention to Detail
Personal Information
Title: Student with a Major in Finance and a Minor in Criminology
INTERESTS
- Finance & Investing
- Financial Markets
- Portfolio Management
- Investment Research
- Fitness & Weight Training
- Community Service
VOLUNTEER EXPERIENCE
Huntsman Cancer Foundation, Fundraising & Community Outreach Volunteer, 2023-08, Present, Coordinate semester-long fundraising initiatives through Sigma Chi and assist with planning fundraising events., Support community outreach and promotional efforts to increase awareness and participation.
FINANCE & LEADERSHIP EXPERIENCE
- Sigma Chi Fraternity Assistant Treasurer | March 2023 - March 2024
- Assist the chapter Treasurer with managing organizational funds, budgeting, expense tracking, and financial planning within a nonprofit organization.
- Help allocate funds across social, philanthropic, and operational activities while evaluating spending priorities and budget constraints.
- Support organized financial records and monitor chapter expenses to promote responsible use of funds.
- Collaborate with executive board members on financial decisions while promoting transparency and accountability.
- Assist with financial coordination of chapter events by planning expected expenses and managing event-related budgets.
Timeline
Front of House Manager
Stella's Artisan
01.2023 - Current
Head Waiter / Manager
No. 12
01.2023 - Current
Front-End Manager
Pancake House
12.2022 - 12.2024
Grocery Department Associate
Kings Super Market
01.2019 - 01.2021
B.B.A. - Finance
Jacksonville University
High School Diploma -
Midland Park High School