Dylan Katcher
Honolulu,HI
Summary
Dedicated and results-driven hospitality professional with over a decade of comprehensive experience in the industry. Possessing a proven track record of success in delivering exceptional guest experiences. My career has spanned diverse roles, from front-line positions to leadership roles, allowing me to develop a deep understanding of the intricacies of hospitality and general operation.
Overview
9
9
years of professional experience
Work History
F&B Manager
Alohilani Resort Waikiki Beach (Highgate)
01.2024 - Current
- Overseeing the beverage program in four separate outlets within the hotel.
- Managing 40+ union employees with a clear understanding of their collective bargaining agreement.
- Reduced beverage menu cost from 18% to 15.72%.
- Working with brands to set up weekly and monthly activations/events to capture more guest revenue and drive up business from locals.
- Coordinating educational tastings and happy hours with the local chapter of the Bartender's Guild.
- Maintaining strong relationships with distributors to acquire the best deals for the hotel.
Bar Manager
ELEVEN & The Bar. By R.Field Wine Co.
06.2023 - 01.2024
- Oversaw two separate bars within the same company.
- Consulted with managers to organize special events and promotions.
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
- Oversaw food preparation and monitored safety protocols.
- Increased overall profitability by 6% in 3 months.
Bartender
Fete
02.2023 - 08.2023
- Verbalized 6-8 rotating food specials daily to guests.
- Crafted cocktails in a high volume environment to spec ensuring consistency and speed.
Bar Manager
Absinthe
09.2022 - 02.2023
- Reviewed profit & loss reports monthly
- Responsible for weekly alcohol ordering and monthly inventory.
- Introduced batching to reduce ticket times.
- Costed cocktails and beer properly to ensure profitability and priced products to reflect trending market prices in the immediate proximity.
General Manager
Zombie Village
01.2019 - 09.2022
- Worked up from being a bartender to general manager.
- Crossed trained staff insure no wrinkles in service.
- Trained staff on various prep work including bespoke popsicles, clarified milk punch, and house made whip creams.
- Wrote weekly schedules.
- Monthly Inventory via Bevrager.
- Coordinated and hosted brand focused events.
- Designed promotional merchandise.
- Executed cocktails with a large color coding system.
Beverage Production/Brand Ambassador
Verbena Beverage Co.
07.2015 - 01.2020
- Made tinctures, bitters, syrups, and fruit infusions with brandy.
- Mixed, proofed down, and carbonated cocktail batches.
- Trained on hand bottling techniques on multiple machines as well as a handmade co2 powered device.
- Maintained relationships with over 30 whole food locations from San Jose to Sacramento.
Bar Manager
Revival Bar + Kitchen
07.2017 - 07.2018
- Reduced all over cost behind the bar to 17% within six months
- Personally installed two draft cocktail lines into existing beer lines and implemented a small draft cocktail program to handle theater rushes.
- Implemented regularly rotating cocktail specials to sell off overstock and stagnant products in the liquor room.
Skills
- Liquor, beer and wine knowledge
- Menu building & costing
- Staff management
- Inventory management
- Scheduling
- Point of Sale systems training and troubleshooting
- Covid19 compliance training
- RBS certified
- Profit & loss assessment
Timeline
F&B Manager
Alohilani Resort Waikiki Beach (Highgate)
01.2024 - Current
Bar Manager
ELEVEN & The Bar. By R.Field Wine Co.
06.2023 - 01.2024
Bartender
Fete
02.2023 - 08.2023
Bar Manager
Absinthe
09.2022 - 02.2023
General Manager
Zombie Village
01.2019 - 09.2022
Bar Manager
Revival Bar + Kitchen
07.2017 - 07.2018
Beverage Production/Brand Ambassador
Verbena Beverage Co.
07.2015 - 01.2020
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