Dylon Murphy
Rosharon
Summary
Reliable and hardworking professional with experience in warehouse support, customer service, and production environments. Skilled in organizing materials, maintaining clean and safe workspaces, assisting with inventory movement, and supporting daily operations. Strong team player with excellent communication skills and the ability to work efficiently in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Customer Service/Sales Representative
Cricket Wireless
Pearland
02.2022 - 08.2022
- Provide product information to customers and align products with customer needs to boost satisfaction.
- Developed strong relationships with clients to grow business networks.
- Generated leads and identified opportunities for market expansion, contributing to business growth
Cashier/Customer Service
Tina B's Brunch and Lunch Express
Houston
06.2020 - 01.2021
- Processed sales transactions accurately and promptly to reduce customer wait times.
- Operated cash register, collected payments and provided accurate change.
- Scanned customer purchases, supporting transactions to streamline sales process.
- Wrapped and bagged purchases securely to minimize merchandise breakage.
- Collaborated with front-end staff to enhance customer assistance and satisfaction.
Helper
ALS Industrial Services
South Houston
05.2019 - 07.2019
- Assisted machine operators in setting up and tending equipment, ensuring smooth production runs.
- Transported items between machines, conveyors, and equipment based on production requirements, facilitating workflow continuity.
- Built and packaged products to comply with multiple work orders and deadlines.
- Logged daily production data to maintain accurate records and support operational reporting.
Helper
Piping Technology & Products
Houston
08.2018 - 11.2018
- Executed finishing processes, including deburring, buffing, and polishing, to enhance surface quality and eliminate imperfections.
- Used hand tools to finish projects by grinding or filing surfaces to achieve smooth finishes and sharp points.
- Collaborated in team environment to sustain line productivity and ensure deadlines were met.
- Ensured work area safety and organization, promoting a clean and safe workspace.
Floor Technician
Memorial Hermann Health System
Houston
04.2018 - 07.2018
- Vacuumed, buffed, and waxed floors, ensuring minimal disruption to business operations.
- Cleared trash and debris from rooms and office areas, contributing to a clean and welcoming environment.
- Sorted and disposed of trash and recycling materials, promoting organization and cleanliness in common areas.
Education
Texas Southern University
Houston, TXSkills
- Customer Service
- Communication Skills
- Negotiation
- Digital Marketing
- Team Collaboration
- Problem Solving
- Critical Thinking
- Attention to Detail
- Time Management
- Inventory Organization
- Shipping & Receiving Support
- Warehouse Operations
- Material Movement
- Equipment & Tool Handling
- Safety Procedures
- Stocking & Supply Handling
Timeline
Customer Service/Sales Representative
Cricket Wireless
02.2022 - 08.2022
Cashier/Customer Service
Tina B's Brunch and Lunch Express
06.2020 - 01.2021
Helper
ALS Industrial Services
05.2019 - 07.2019
Helper
Piping Technology & Products
08.2018 - 11.2018
Floor Technician
Memorial Hermann Health System
04.2018 - 07.2018
Texas Southern University