Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

DYME GORDON

STATEN ISLAND

Summary

Organized and dependable candidate, successful at managing multiple priorities, with a positive attitude. Willingness to take on added responsibilities to meet team goals. Self-motivated professional highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere. Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills. Goal-driven Receptionist with extensive background managing busy reception areas and multi-line telephone systems. Security-conscious and astute in control of confidential documentation.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Front Desk Receptionist

Advanced Ophthalmology
Woodbridge
05.2024 - Current
  • Assisted with scheduling appointments for clients and visitors.
  • Resolved any customer complaints or issues in a timely fashion following established protocols.
  • Managed incoming and outgoing mail, courier services, faxes and other correspondence.
  • Handled cash transactions accurately, balancing the register at the end of each shift.
  • Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
  • Generated monthly reports summarizing sales activities, customer feedback surveys and other relevant data.
  • Tracked office supplies inventory levels, placed orders for replenishment as needed and monitored deliveries upon arrival.

Team Member

White Castle
Staten Island
08.2022 - 05.2024
  • Collaborated with team members to achieve daily goals.
  • Assisted customers with product selection and ordering process.
  • Answered phone calls regarding inquiries about products or services
  • Participated in team meetings to discuss strategies for improvement.

Education

HIGH SCHOOL DIPLOMA -

Concord High School
staten island, Ny
06.2023

Skills

  • Appointment scheduling
  • Payment processing
  • Office administration
  • Communication skills
  • Team collaboration
  • Time management
  • Data entry
  • Oral and writing communication
  • Multi-line telephone systems
  • Telephone etiquette

Certification

  • 8 & 16 hour unarmed security guard certification
  • Guard card license

Timeline

Front Desk Receptionist

Advanced Ophthalmology
05.2024 - Current

Team Member

White Castle
08.2022 - 05.2024

HIGH SCHOOL DIPLOMA -

Concord High School