Dymiand Green
Huntsville
Summary
Reliable and punctual professional with a proven record in retail sales. Skilled in teamwork, problem-solving, and effective communication, contributing to increased sales and customer satisfaction through collaborative efforts and strategic product promotions.
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sales Associate
Marshalls Store
Tyler, TX
04.2025 - Current
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained organized merchandise displays to improve store aesthetics and accessibility.
- Operated point-of-sale system efficiently, managing transactions and processing returns.
- Collaborated with team members to restock shelves, ensuring inventory availability for customers.
- Implemented store promotions effectively, driving customer engagement and sales initiatives.
- Monitored product quality and shelf life to maintain high standards of merchandise presentation.
- Adapted quickly to changing priorities in fast-paced retail environment, maintaining service excellence.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Engaged with customers to effectively build rapport and lasting relationships.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
Competitive Cheerleading Coach
Tyler Rose Athletics
Whitehouse, TX
05.2021 - 04.2025
- Developed training plans to enhance athlete performance and skill acquisition.
- Mentored cheerleaders in advanced techniques, fostering teamwork and collaboration.
- Evaluated team progress, providing constructive feedback and individualized coaching strategies.
- Organized competitive routines, ensuring alignment with safety regulations and scoring criteria.
- Led workshops for fellow coaches on effective training methodologies and program development.
- Collaborated with parents to address concerns and promote positive athlete experiences.
- Implemented conditioning programs to improve strength, flexibility, and endurance among athletes.
- Devised personalized strategies to help athletes overcome specific challenges or obstacles in their routines, resulting in increased confidence during performances.
- Recruited talented new members to join the competitive cheerleading program through school presentations, workshops, and tryouts.
- Increased overall team spirit by creating engaging pep rallies, performances, and community outreach events.
- Established a positive and supportive team environment, fostering strong relationships among athletes and coaches.
- Established effective warmup routines that helped prevent injuries while also preparing athletes mentally for strenuous practice sessions.
- Coordinated travel arrangements, accommodations, and logistics for regional and national competitions, ensuring seamless experiences for athletes and families.
- Taught range of sport-specific skills with optimal safety standards.
- Motivated athletes to become stronger, more agile, and more effective through training habits and proper nutrition.
- Prepared cheerleaders for games and competitions with rigorous practice schedule.
- Developed and delivered effective and engaging coaching sessions to improve performance.
- Encouraged clients to find creative solutions to problems and maintain motivation.
- Provided guidance to clients in overcoming challenges and identifying opportunities.
- Created and implemented innovative strategies to engage clients in coaching journey.
- Observed cheerleaders during events and practices to determine needs for individual or team improvement.
- Provided training direction, encouragement and motivation to prepare cheerleaders for competitive events.
- Taught cheerleaders safety and proper stunting and tumbling techniques through proper demonstrations.
- Prepared athletes for special competitions and tournaments.
- Checked squad member uniform, attitude and form before all events.
- Coordinated special events such as pre-season tryouts, training camps and special workshops to support team goals.
- Developed relationships with clients to provide ongoing support and encouragement.
- Facilitated group coaching sessions and provided individual coaching support.
- Analyzed client feedback to adjust coaching sessions accordingly.
- Offered constructive feedback to clients to help reach goals.
- Promoted proper stretching, warmups and conditioning exercises to prevent sports injuries.
- Maintained equipment, facilities and inventory to avoid accidents, mishaps, and damage.
- Facilitated team building activities and workshops to improve communication, collaboration and productivity.
- Coordinated with parents, boosters, and other resources to meet team needs involving equipment and travel arrangements.
- Collaborated directly with judges and competition organizers, ensuring adherence to rules and regulations for all participants.
- Evaluated individual knowledge, skills, and strengths, and assigned team positions to maximize talent areas.
- Consistently exceeded competition score goals by emphasizing teamwork, technique precision, and creative choreography during practice sessions.
- Developed customized training programs for individual athletes, resulting in improved skills and increased confidence.
- Collaborated with other coaches to design dynamic choreography showcasing each athlete''s unique talents.
- Analyzed competition results to identify areas for improvement and strategic adjustments in training focus.
Youth Cheerleading Coach
Little League Cheerleading Coach
Whitehouse, TX
08.2019 - 03.2024
- Developed and implemented cheerleading routines for youth athletes, enhancing performance and teamwork.
- Mentored young cheerleaders, fostering skills in choreography and stunt execution.
- Organized and conducted weekly practices, ensuring effective skill progression and team cohesion.
- Coordinated participation in local competitions, promoting sportsmanship and community engagement.
- Established safety protocols during practices, minimizing injury risks for participants.
- Provided constructive feedback to athletes, improving individual performance and confidence levels.
- Collaborated with parents to communicate schedules, events, and athlete progress effectively.
- Led team meetings to discuss goals, celebrate achievements, and address concerns proactively.
- Collaborated with fellow coaches to share best practices, exchange ideas, and improve overall coaching techniques.
- Assisted in the recruitment process for new team members by conducting tryouts, evaluating talent, and selecting qualified individuals.
- Managed administrative tasks such as scheduling practices, booking travel arrangements, and maintaining records of athlete progress.
- Increased athlete confidence through personalized coaching, feedback, and motivation.
- Raised community awareness about youth cheerleading programs by participating in local events or collaborating with other organizations.
- Organized fundraising events to cover expenses for uniforms, equipment, and competition fees.
- Maintained open lines of communication with parents regarding athlete progress, concerns, or upcoming events.
- Utilized video analysis software to review performances and provide constructive feedback for individual improvement.
- Expanded athlete skill sets with specialized workshops focusing on stunts, tumbling techniques, or dance choreography.
- Built strong relationships with athletes, parents, and school administrators for better collaboration and support.
- Developed team bonding activities to foster camaraderie among athletes, enhancing overall performance.
- Developed solid connections between the cheerleading program and other athletic teams at the school to promote mutual support.
- Improved overall team spirit with consistent communication and positive reinforcement.
- Adjusted coaching techniques based on strengths and weaknesses of athletes.
- Observed cheerleaders during events and practices to determine needs for individual or team improvement.
- Provided training direction, encouragement and motivation to prepare cheerleaders for competitive events.
- Taught cheerleaders safety and proper stunting and tumbling techniques through proper demonstrations.
- Maintained equipment, facilities and inventory to avoid accidents, mishaps, and damage.
- Prepared athletes for special competitions and tournaments.
- Promoted stretching, mobility work, and proper form to help athletes safely build strength.
- Coordinated with other coaches to improve performance of over 30 cheerleaders.
- Checked squad member uniform, attitude and form before all events.
- Coordinated special events such as pre-season tryouts, training camps and special workshops to support team goals.
- Analyzed client feedback to adjust coaching sessions accordingly.
- Assisted clients with developing strategies to manage stress and increase productivity.
- Developed relationships with clients to provide ongoing support and encouragement.
- Facilitated group coaching sessions and provided individual coaching support.
- Offered constructive feedback to clients to help reach goals.
- Promoted proper stretching, warmups and conditioning exercises to prevent sports injuries.
Education
High School Diploma -
Sam Houston State University
Huntsville, TX05-2027
High School Diploma -
Whitehouse Highschool
Whitehouse, TX05-2025
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Problem-solving
- Excellent people skills
- Reliable and punctual
- Goal oriented
- Exceptional customer service
- Relationship building
- Outgoing personality
- Cash handling
- Money handling
- Flexible schedule
- Cash register operation
- Cash handling accuracy
- Client service
- Conflict resolution
- Store opening and closing
- Sales expertise
- Complex Problem-solving
- Customer needs assessment
- Sales strategies
- Payment processing
- Strategic planning
- Sales development
- Policy and procedure adherence
- Order processing
- Product recommendations
- Product promotions
- Business development
- Sales trends
- Fitting room maintenance
- Self-checkout assistance
- Money transfer systems
- Task prioritization
- Customer engagement
- Friendly and outgoing
- Feedback implementation
- Exceeds sales goals
- Goal tracking
- Positive and professional
- Price quote preparation
- Contact follow-up
- Service oriented
- Written and oral communication skills
- Excellent communication skills
- Retail merchandising expertise
Accomplishments
- Brought in new customers.
- Awarded “Employee of the Month” in 2022.
- Resolved product issue through consumer testing.
- Collaborated with team of 3 cheerleading coaches in the development of creating competition routines for 12 different age groups/teams.
- Supervised team of over 50 children.
- Design - Responsible for creating different and difficulty 4 minute routines.
- Awarded “Employee of the Month” in 2023.
Certification
- Certified Patient Care Technician, NHA, May 15,2025- June 2026
- Licensed Tumbling Spotter, May 25, 2021- Present
- Licensed Cheerleading Coach, August 2020- Present
Languages
English
Native or Bilingual
Spanish
Elementary
Timeline
Sales Associate
Marshalls Store
04.2025 - Current
Competitive Cheerleading Coach
Tyler Rose Athletics
05.2021 - 04.2025
Youth Cheerleading Coach
Little League Cheerleading Coach
08.2019 - 03.2024
High School Diploma -
Sam Houston State University
High School Diploma -
Whitehouse Highschool