Dyna Meras
Odessa,TX
Summary
Dynamic Front Desk Coordinator at Pinnacle Dermatology with expertise in appointment scheduling and payment processing. Demonstrates a proven ability to enhance customer satisfaction through effective communication and collaboration. Bilingual in English and Spanish, excels in managing high-volume interactions while ensuring accuracy and professionalism. Committed to delivering exceptional administrative support and creating a welcoming environment for all clients.
Overview
13
13
years of professional experience
Work History
Front Desk Coordinator
Pinnacle Dermatology
Odessa, TX
08.2016 - Current
- Assisted with check-in and check-out process by verifying identification and collecting payment information.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Answered incoming calls, responded to customer inquiries, and directed customers to the appropriate department or personnel.
- Conducted transactions, confirming patient information, and processing according to standard protocol.
- Provided administrative support to coworkers, taking on additional tasks during high-volume periods.
Front Desk Receptionist
Permian Premier Health Services
Midland, TX
07.2012 - 08.2016
- Scheduled and confirmed appointments for clients and staff.
- Provided administrative support such as filing documents, photocopying and scanning materials.
- Answered incoming calls, directed them to appropriate personnel and took messages.
- Greeted visitors entering establishment to determine nature and purpose of visit.
- Handled cash transactions accurately, balancing the register at the end of each shift.
Education
High School Diploma -
Odessa High
Odessa, TX05-1994
Skills
- Communication skills
- Data entry
- Appointment scheduling
- Payment processing
- Team collaboration
- Fluent in English and Spanish
Timeline
Front Desk Coordinator
Pinnacle Dermatology
08.2016 - Current
Front Desk Receptionist
Permian Premier Health Services
07.2012 - 08.2016
High School Diploma -
Odessa High
Similar Profiles
Madeline WelchMadeline Welch
Medical Assistant at Pinnacle DermatologyMedical Assistant at Pinnacle Dermatology
Sarah QinSarah Qin
Clinical Supervisor at Pinnacle DermatologyClinical Supervisor at Pinnacle Dermatology
KIMBERLY HAMILTONKIMBERLY HAMILTON
Front Desk Receptionist at Pinnacle DermatologyFront Desk Receptionist at Pinnacle Dermatology