DYNESHA MCCLAIN
Orlando
Summary
Strategic Human Resources professional skilled in labor relations, recruitment, and HR operations. Expertise includes full-cycle recruiting, employee engagement, conflict resolution, onboarding, benefits administration, and compliance with labor laws. Proven ability to enhance workplace relationships and deliver effective HR support in dynamic environments.
Overview
15
15
years of professional experience
Work History
Labor Relations Specialist
City of Orlando
Orlando
06.2025 - Current
- Administered FMLA, ADA, and other employee leave programs in compliance with federal, state, and company policies.
Managed employee leave cases from intake through return-to-work, ensuring accurate documentation and timely communication.
Coordinated the ADA interactive process and facilitated reasonable workplace accommodations.
Reviewed medical certifications and supporting documentation to determine leave eligibility and accommodation needs.
Advised managers and employees on FMLA, ADA, leave policies, and labor relations matters.
Maintained confidential employee records and ensured compliance with regulatory requirements.
Interpreted collective bargaining agreements and provided guidance on contract-related issues.
Assisted with employee grievances, investigations, and labor-management discussions.
Partnered with union representatives and leadership to resolve workplace concerns.
Monitored leave trends, prepared reports, and conducted audits to ensure compliance and process effectiveness.
Supported employee relations initiatives and helped maintain positive labor-management relationships.
Trained supervisors and staff on leave administration, accommodations, and workplace compliance requirements.
- Guided department leaders on labor law compliance and best practices, fostering a collaborative environment.
- Advised department leaders on labor law compliance and best practices, ensuring adherence to regulations.
Human Resource Coordinator/Recruiter
Quest Inc
Orlando
10.2023 - 06.2025
- Collaborate with recruiters, hiring managers, and candidates throughout the full recruiting lifecycle.
- Post job openings (requisitions), ensuring each job is posted internally, externally and to job boards as appropriate.
- Review potential candidates' applications/resumes and complete phone screenings.
- Arrange candidate interviews and administer confirmations and instructions to candidates and hiring managers accordingly and manage interview schedules while candidate is onsite.
- Initiates and monitors the new employee Level 2 Background process.
- Manages the onboarding process in ATS, ensuring the candidate completes all necessary steps to schedule new hire training and monitor its completion.
- Ensured proper documentation of certifications and training by verifying and uploading records.
- Manages Dayforce by maintaining system integrity, enters all new hires/rehires into the system, and inputs all changes in Dayforce accordingly.
- Maintained current E-Verify and I-9 documentation. Prepared and processed Retro-Tax forms.
- Process monthly review check of driver’s license or Florida ID cards; automobile registration; automobile insurance; and professional certificates (nursing license, BCBA, etc.).
- Organized HR files to ensure compliance with licensing requirements and support survey readiness.
- Responds to and processes various inquiries from managers and employees, and from other agencies or departments.
Employment Services Section Lead
Orange County Public Schools
Orlando
01.2022 - 08.2023
- Conducts interviews with managers and makes final decision based on interview performance.
- Screens and selects candidates based on experience to forward to the hiring manager for interviews.
- Develops and maintains regular recruiting reports and dashboards through a combination of collecting data in the ATS and Excel spreadsheets.
- Generated and sent correspondence to applicants in application tracking system, including offer letters, while updating candidate status in recruiting module HRIS system.
- Oversaw and processed worker's compensation claims for USIS across all Orange County public schools transportation compounds.
- Monitors and reviews leave request forms for long and short term leaves; requests and verifies all medical documents for accuracy to equal request dates
- Prepared payroll and input payroll data, creating and maintaining electronic payroll files for accuracy.
- Performs weekly edit of paychecks to ensure accuracy prior to processing payments
HR Compliance & Talent Acquisition Coordinator
Orange County Public Schools
Orlando
07.2017 - 12.2021
- Co-facilitate with pre-employment sessions using visual aid presentations, ensuring the proper submission of all employment paperwork, drug tests, and fingerprints via the iCIMS onboarding system, and providing benefit information to new candidates for employment.
- Ensured accuracy of I-9 submissions for E-verify processing.
- Examine and evaluate background check results and the criminal history of potential candidates.
- Conduct, manage, and process criminal background checks and review applications for the district's ADDitions volunteering program.
- Prepare, proof and manage criminal history tables, FSSR (Florida School Shared Fingerprint Results) FBI results, FDLE Falcon system (Florida Department of Law Enforcement) and CCIS(Comprehensive Case Information System).
- Monitored and updated information in SAP and various applicant tracking systems (iCIMS, FieldPrint, FMS); organized job fairs and university events to enhance talent recruitment.
- Coordinated with ADDitions coordinator to uphold volunteer policies.
- Facilitated a training on the volunteer management database software for the fingerprinting department.
- Work with assistant director and managers to implement new strategies to update ADDitions software, to increase the number of volunteers, and to better support our parents and the community.
- Consolidated analytical data on weekly goals and actions to identify improvements and support enhanced productivity.
Support Clerk III
Orange County Public School District
Orlando
08.2016 - 07.2017
- Scheduled meetings and coordinated materials for distribution to ensure all attendees were prepared.
- Responded promptly to emails from students or parents regarding school matters.
- Coordinated parent-teacher conferences based on teacher or parent requests.
- Maintained a neat filing system for all documents related to the school's operations.
- Managed school and student records to maintain integrity and accessibility.
- Ensured accuracy of data entered into the computer system.
- Maintained and updated filing, inventory, and database systems to ensure accurate and accessible information.
- Monitored office supply stock levels and ordered replenishments to maintain uninterrupted workflow.
ESE Administrative Clerk III
Orange County Public School District
Orlando
08.2013 - 08.2016
- Coordinated calendars for teachers, staffing specialists, social workers, psychologists, and speech pathologists to optimize scheduling of evaluations.
- Accessed systems like SMS Chancery to search and review students' accommodations, IEP, and 504 plans for scheduling screening and evaluation exams.
- Drafted correspondence, memos, and emails, and compiled weekly reports for the director, enhancing communication and information flow.
- Supported the Director by addressing complaints, resolving problems, and managing ongoing departmental projects, contributing to operational effectiveness.
- Modernized administrative work, including data entry, filing confidential records, and scheduling manager.
General Assistant
Orange County Public Schools
07.2011 - 08.2013
- Delivered exceptional customer service to internal and external customers, ensuring professionalism and efficiency.
- Executed essential administrative functions to support team operations efficiently.
- Guided employees on departmental and district policies and procedures, enhancing understanding and compliance.
- Assisted staff in troubleshooting minor hardware and software issues, improving overall departmental functionality.
- Managed functionality of printers, fax machines, and copiers, and reported major issues to IT support.
Education
Bachelor of Science - Business Administration & HR Management
Columbia College
Orlando, FL12-2025
Associates of Arts -
Columbia College
Orlando, FL07-2015
Skills
- Recruitment/Onboarding
- Organizational & Interpersonal Skills
- Critical Thinking
- Detail oriented
- Analytical
- Labor Relations Compliance
- HRIS Systems
- Compliance & Policy
- Candidate sourcing
- Resume screening
- Candidate assessment
- Onboarding/offboarding
- HR administration
- Personnel records management
- Job development
- ADA compliance
Timeline
Labor Relations Specialist
City of Orlando
06.2025 - Current
Human Resource Coordinator/Recruiter
Quest Inc
10.2023 - 06.2025
Employment Services Section Lead
Orange County Public Schools
01.2022 - 08.2023
HR Compliance & Talent Acquisition Coordinator
Orange County Public Schools
07.2017 - 12.2021
Support Clerk III
Orange County Public School District
08.2016 - 07.2017
ESE Administrative Clerk III
Orange County Public School District
08.2013 - 08.2016
General Assistant
Orange County Public Schools
07.2011 - 08.2013
Bachelor of Science - Business Administration & HR Management
Columbia College
Associates of Arts -
Columbia College