Dystiny Kinard

Experienced Lead Receptionist skilled in managing front desk operations, overseeing phone management and visitor guidance. Strong in customer service, scheduling, and administrative tasks to enhance office efficiency. Proven ability to train and supervise junior staff while optimizing communication systems and streamlining processes.

• Supervised daily operations and staff performance in a fast-paced gaming environment.
• Managed scheduling and staffing to ensure adequate coverage during peak hours.
• Trained new employees on casino policies, procedures, and customer service standards.