Dynamic leader with a proven track record at Texas Department of Criminal Justice, enhancing facility safety and reducing recidivism rates by over 20%. Expert in crisis management and effective communication, I champion diversity and foster strong team leadership, ensuring operational excellence and positive community reintegration outcomes.
Overview
46
46
years of professional experience
Work History
Warden II
Texas Department of Criminal Justice, TDCJ
11.1992 - 04.2022
Ensured compliance with federal, state, and local regulations governing correctional institutions by maintaining accurate records and documentation.
Enhanced facility safety by conducting regular security audits and addressing potential risks.
Fostered strong working relationships with external agencies, such as law enforcement, courts, and social services to facilitate successful offender reintegration into society.
Championed diversity initiatives within staffing practices to ensure an inclusive workforce reflective of the diverse inmate population served.
Streamlined operations with effective budget management and resource allocation strategies.
Improved inmate behavior by implementing and enforcing strict disciplinary policies and procedures.
Developed strategic plans for long-term facility improvements to enhance operational efficiency and effectiveness.
Cultivated a culture of transparency between administration and inmates through open dialogue channels like town hall meetings or suggestion boxes.
Managed daily operations, including inmate processing, housing assignments, food service delivery, medical care provision, and recreational activities scheduling.
Prioritized mental health support for both inmates and staff by partnering with local mental health providers to offer counseling services onsite.
Reduced recidivism rates through the development of comprehensive inmate rehabilitation programs.
Promoted a positive work environment for staff through clear communication and ongoing professional development opportunities.
Established strong lines of communication between departments within the facility, fostering a sense of unity and cooperation towards shared goals.
Conducted thorough investigations into allegations of staff misconduct or inmate grievances to maintain a fair and just institutional environment.
Implemented innovative security measures to reduce instances of contraband smuggling within the facility.
Achieved high levels of team morale amongst correctional staff by recognizing accomplishments regularly through formal awards ceremonies.
Co-Founder
Lone Tree Roofing & Construction
05.1990 - 08.2006
Grew the customer base through targeted outreach and networking events.
Developed key operational initiatives to drive and maintain substantial business growth.
Streamlined operational processes for improved efficiency and cost reduction.
Managed financial operations, ensuring fiscal responsibility and maintaining profitability during periods of economic uncertainty.
Managed financial, operational and human resources to optimize business performance.
Salesman
American Wine & Importing
09.1985 - 05.1989
Developed strong client relationships through consistent communication and exceptional customer service.
Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
Increased sales by offering advice on purchases and promoting additional products.
Increased sales revenue by identifying potential clients and conducting persuasive product presentations.
Exceeded quarterly sales targets by implementing effective sales strategies and nurturing leads.
Informed customers of promotions to increase sales productivity and volume.
Salesman
Tindall-Theiman Men's Wear
07.1979 - 09.1985
Developed strong client relationships through consistent communication and exceptional customer service.
Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
Continuously updated product knowledge, staying informed of industry trends and competitor offerings.
Sales/Cashier Assistant
C.R. Anthony's
05.1977 - 12.1979
Assisted colleagues during busy periods, demonstrating teamwork and adaptability in fast-paced environments.
Enhanced store sales by upselling products and suggesting additional items to customers.
Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Balanced cash drawer accurately at the end of each shift, demonstrating strong attention to detail.
Route Sales Person
Dr. Pepper Bottling
09.1976 - 01.1977
Achieved consistent sales growth by identifying potential clients and presenting product offerings tailored to their needs.
Boosted revenue through upselling and cross-selling products, utilizing extensive knowledge of the company''s offerings.
Optimized vehicle maintenance schedules to minimize downtime while ensuring safe transportation of products along the designated route consistently.
Enhanced customer satisfaction by providing timely deliveries and addressing concerns promptly.
Correctional Officer III at Texas Department of Criminal Justice (TDCJ), Barry Telford UnitCorrectional Officer III at Texas Department of Criminal Justice (TDCJ), Barry Telford Unit