Kyle Lanthorn
Deltona,FL
Summary
Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement. Reliable Shift Leader with six years in Food industry. Excellent motivational leader successfully communicates duties and tasks. Dedicated to providing highest standard of service and creating warm and welcoming environment for customers. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
8
8
years of professional experience
Work History
Shift Leader
Papa Johns
Deltona, Florida
09.2015 - Current
- Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Monitored employee actions for safety, sanitation and general housekeeping compliance, proactively protecting staff and customers from safety hazards and infection risk.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Maintained store equipment, printers and fax machines.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Improved staff morale and reduced employee turnover by 50%
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress
- Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction
- Trained new employees and delegated daily tasks and responsibilities
Concrete Finisher
Family Business
Columbus, OH
03.2012 - 03.2014
- Routinely lifted and moved items weighing up to 100 pounds.
- Measured precise amounts of concrete and verified levelness to improve quality of finished product.
- Monitored inventory of key tools and materials used at each project site to provide consistent availability.
- Shoveled materials such as dirt, gravel and asphalt.
- Assisted crew members with positioning trucks and moved discharge chute to guide concrete into forms.
Education
Associate of Arts - Computer Engineering
Daytona State College
Daytona Beach, FL10.2020
High School Diploma -
Horizon Science Academy
Columbus, OH03.2014
Skills
- Daily workflows
- Safety processes and procedures
- Strong verbal and written communication
- Technical Support
- Cash Handling
- Creative problem-solving
- Sales expertise
- Staff education and training
- Negotiation
Accomplishments
- Documented and resolved multiple inventory issues which led to greater financial accuracy.
- Supervised team of seventeen staff members.
- Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
- Product Promotion - Up-sold products and motivated customers to upgrade current product plans.
Timeline
Shift Leader
Papa Johns
09.2015 - Current
Concrete Finisher
Family Business
03.2012 - 03.2014
Associate of Arts - Computer Engineering
Daytona State College
High School Diploma -
Horizon Science Academy