Christopher Alphonse
Brockton,Massachusetts
Summary
Experienced Pharmacy Technician knowledgeable in all facets of pharmacy operations, eager to bring talent and expertise to you. Successful in quickly and accurately filling prescription orders and building relationships with customers for sustained business growth and customer retention. Team-oriented and dedicated to collaboratively delivering exceptional customer service.
Overview
8
8
years of professional experience
2
2
Certificates
Work History
Lead Pharmacy Technician
CVS Health Corp
Stoughton, MA
01.2018 - Current
- Take full responsibility when task aren't done on time and at the highest quality, and experience in Covid testing with Epic systems.
- Directly assisted 300 customers per day; handling all inquiries with a 90% customer satisfaction score.
- Build trusting relationships with all customers; medication reminders, refill reminders, insurance prior authorization updates and contact information updates with patient confidentiality upheld at all times.
- Inventory management of all medications; proper stocking of medication to ensure no errors and provides for 100% stock availability, while increasing inventory turnover and accuracy.
Pharmacy Technician
New England Sinai Hospital Physical Therapy & Sports Rehab
Stoughton, MA
01.2019 - 01.2021
- Experienced with IV dosage calculations; error-free calculations for safe patient care.
- Quickly delivered prepared medications to requesting floors for distribution by unit personnel ensuring patient delivery benchmarks were met or exceeded.
- Cross-trained for outpatient hospital responsibilities including retail best practices, trusted cash handling, and customer service excellence.
- Maintain all Pyxis machines throughout the hospital including inventory management, system access, and general usability ensuring hospital staff have 100% stock availability.
Clinical Pharmacy Technician
Soleo Health
Canton, MA
01.2019 - 01.2021
- Gathered compounding material; compounded sterile products such as IV bags, cassettes, pumps, made pool bags; labeled compounded products.
- Imply transformative techniques when handling IV bags, properly extract all air bubbles, if any.
- Improve time efficiency in all task, shipping custom order to patients desired delivery location, maintain a log to verify all item accuracy.
Skills
Manual and automated medication dispensing
Pharmacy and customer records management
Team collaboration
Staff Development
Confidentiality and HIPAA
Certification
Certified Pharmacy Technician (CPhT) -
Timeline
Pharmacy Technician
New England Sinai Hospital Physical Therapy & Sports Rehab
01.2019 - 01.2021
Clinical Pharmacy Technician
Soleo Health
01.2019 - 01.2021
Lead Pharmacy Technician
CVS Health Corp
01.2018 - Current