Blaire Walkin
Clerical Specialist
South Houston,TX
Summary
Outgoing and friendly Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Administrative Support Specialist
ISOS
Prince George, VA
08.2021 - 11.2021
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Maintained daily reports and advised executive leaders in decision-making processes.
- Managed over 40 monthly invoices for organization of 1,500 people and maintained accurate processing and verification.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
- Developed recordkeeping systems for employee records and company documents to optimize operations and reduce project lags.
COVID-19 Non-Clinical Administrative Assistant
Marin County Public Health Department
Larkspur, CA
03.2021 - 07.2021
- Received, recorded and addressed incoming and outgoing communication via telephone and email.
- Registered and verified patient records before triage with most up-to-date information.
- Comforted anxious patients before procedures and listened to concerns, offering support and compassion.
- Built and maintained excellent client relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Surpassed team goals by partnering with colleagues to implement best practices and protocols.
Clinical Assistant
Medfast Urgent And Primary Care
Merritt Island, FL
11.2019 - 03.2021
- Utilized effective communication and active listening skills when interacting with physicians, nursing staff and patients.
- Coordinated with appropriate administrative staff to address clinical, operational and financial questions.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
Education
Associate of Science -
Houston Community College
Houston, TX 01.2022 - Current
Skills
Process improvement
Customer and client relations
Interpersonal and communication
Patient-focused care
Spreadsheet management
Travel administration
Certification
Microsoft Office Specialist 2017-wvL9J-FMR8-wv
Timeline
Associate of Science -
Houston Community College
01.2022 - Current
Administrative Support Specialist
ISOS
08.2021 - 11.2021
COVID-19 Non-Clinical Administrative Assistant
Marin County Public Health Department
03.2021 - 07.2021
Clinical Assistant
Medfast Urgent And Primary Care
11.2019 - 03.2021
Microsoft Office Specialist 2017-wvL9J-FMR8-wv
02-2017