Destiny White
Ridgeley,USA
Summary
Positive and upbeat sales professional able to connect with customers, maintain documentation and exceed quotas. Maintain relationships by keeping open lines of communication with established and potential customers. Prospect for new business continuously while capitalizing on emerging sales opportunities. Willing to take on any task to support team and help business succeed. Detail-oriented and reliable. Diligent Desired Position with solid background in providing exceptional customer service in high-paced environments. Effectively managed tables and collaborated with kitchen staff to ensure smooth operations and satisfied patrons. Demonstrated strong multitasking abilities and attention to detail, ensuring seamless dining experience.
Overview
9
9
years of professional experience
Work History
Server
Ristorante Ottaviani
06.2024 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Increased sales significantly by upselling higher-end products to customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Bussed and reset tables to keep dining room and work areas clean.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cultivated warm relationships with regular customers.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Server
Cumberland Country Club
05.2024 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Increased sales significantly by upselling higher-end products to customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Bussed and reset tables to keep dining room and work areas clean.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Sales Representative
Staples
10.2021 - Current
- Responds quickly to customer concerns or requests
- Boosts sales and products by devising special offers and loyalty programs
- Answers customers' questions about products, prices, and availability
- Handles stressful situations professionally and multitasks with ease
Contractor
JRS
05.2020 - 12.2021
- Maintained clean, safe, and sufficiently stocked work area with appropriate equipment and supplies
- Built/tore down shelving bays in Home Depot
- Reviewed work before submission to achieve high-quality standards
- Followed instructions and prioritized assignments to meet deadlines
Server
Rocky Gap Casino Resort
07.2018 - 05.2020
- Processed credit card transactions, gift cards, and cash transactions
- Followed safety, sanitization, and food handling guidelines
- Delivered food and beverages promptly to customers
- Trained new servers in company policies, guest service standards, and best practices
Supervisor
Taco Bell
06.2015 - 07.2018
- Improved team performance by providing direction and hands-on support
- Focused employees on important tasks and prioritized work actions to accomplish daily goals
- Contributed to effective decision-making with detailed reports on daily operations
- Maximized employee performance with effective training and close mentoring
Education
High School Diploma -
Allegany High School
Cumberland, MD05.2018
Skills
- Sales Consultation
- Critical Thinking
- Negotiation
- Strong Communication
- Customer Retention
- Quick-witted
- Exceptional customer service
- Guest Engagement
- Professional Appearance
- Hospitality service expertise
- Safe Food Handling
- Food safety practices
- Quality Control
Timeline
Server
Ristorante Ottaviani
06.2024 - Current
Server
Cumberland Country Club
05.2024 - Current
Sales Representative
Staples
10.2021 - Current
Contractor
JRS
05.2020 - 12.2021
Server
Rocky Gap Casino Resort
07.2018 - 05.2020
Supervisor
Taco Bell
06.2015 - 07.2018
High School Diploma -
Allegany High School