Leeza Rambo
Laurel,MS
Overview
6
6
years of professional experience
Work History
Relationship Banker
Regions
04.2023 - Current
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
Medical Receptionist
South Central Regional Medical Center
09.2020 - 04.2023
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Organized paperwork such as charts and reports for office and patient needs.
- Managed multi-line phone system and pleasantly greeted patients.
Pharmacy Technician
Family Health Center, Inc.
09.2018 - 09.2020
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Timeline
Relationship Banker
Regions
04.2023 - Current
Medical Receptionist
South Central Regional Medical Center
09.2020 - 04.2023
Pharmacy Technician
Family Health Center, Inc.
09.2018 - 09.2020