JEREMY MCPHAIL
Minneapolis,MN
Summary
Relentless professional known for working hard to determine risk levels. A well-spoken Fraud Analyst promoting exemplary talents in reviewing accounts and identifying issues.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
1
1
Language
Work History
ONLINE FRAUD PREVENTION SPECIALIST III
01.2019 - Current
- MONEYGRAM.
- Fluent in German and French and leverage cultural knowledge to improve MGO processes in EU.
- Created SQL/Python scripts to restore access to 115k profiles generating 500k transactions over a year.
- Created queries and macros to reduce work load for employees.
- Used statistical analysis to determine risk of queries.
- Created SQL scripts to detect possible reemergence’s of fraud groups.
DISTRIBUTION EMPLOYEE
VELOCITY BUSINESS PRODUCTS
11.2017 - 01.2019
- Responsible for ensuring the clients received product they required.
- Used statistical analysis to create the most efficient driving routes for drivers in the Huntsville area.
- Managed good customer relations with over 40 businesses in the Huntsville area.
- Confirmed the arrival of products to clients to meet service level agreements (SLAs).
VOLUNTEER
TOMORROW’S PROMISE MONTESSORI SCHOOL
06.2018 - 08.2018
- Taught French and German to a classroom of dozens of students.
- Planned coursework to assess skills.
- Established effective dialogue with students in French and German.
TRANSLATOR
SAM HOUSTON STATE UNIVERSITY
05.2018 - 08.2018
- Translated Documents from Spanish to English.
- Met consistent deadlines/SLAs for new documents.
- Leveraged Microsoft Office suite of applications to meet goals.
- Analyzed context of words for proper translations.
- Was responsible for creating final copies of all documents.
INSTRUCTOR
TOMORROW’S PROMISE MONTESSORI SCHOOL
03.2012 - 05.2013
- Served as a mediator for conflict resolution 2.
- Facilitated an environment where individuals felt valued.
- Provided detailed reports for dozens of individuals.
- Was responsible for ensuring the safety of over 20 people.
Education
Bachelor of Science - General Studies
Sam Houston State University
Huntsville Texas 08.2013 - 12.2018
Skills
Proficient in SQL
Fraud detection
Types of fraud
Self-Motivated
Computer Skills
Problem-Solving
Timeline
ONLINE FRAUD PREVENTION SPECIALIST III
01.2019 - Current
VOLUNTEER
TOMORROW’S PROMISE MONTESSORI SCHOOL
06.2018 - 08.2018
TRANSLATOR
SAM HOUSTON STATE UNIVERSITY
05.2018 - 08.2018
DISTRIBUTION EMPLOYEE
VELOCITY BUSINESS PRODUCTS
11.2017 - 01.2019
Bachelor of Science - General Studies
Sam Houston State University
08.2013 - 12.2018
INSTRUCTOR
TOMORROW’S PROMISE MONTESSORI SCHOOL
03.2012 - 05.2013