Open To Work
Delia Davis
Bronx,NY
Summary
Organized and personable professional with training in medical billing and coding and hands-on experience providing customer service, managing schedules, maintaining records, and supporting clients in fast-paced environments. Knowledgeable in medical terminology, insurance claims processing, ICD-10/CPT coding, and healthcare office procedures. Strong communication, multitasking, and administrative support skills with a commitment to creating a welcoming and efficient patient experience.
Overview
3
3
years of professional experience
Work History
AB Concierge
Anime Boston
Boston, MA
05.2025 - 08.2025
- Assisted guests with questions, registration support, and event logistics in a fast-paced front-facing role.
- Managed reserve lists and directed attendees to the correct departments.
- Delivered excellent customer service while handling high-volume interactions professionally.
Caretaker
Little Star Daycare
Bronx, NY
03.2024 - 09.2024
- Maintained attendance and daily schedules while coordinating care for multiple children.
- Communicated clearly with parents regarding schedules, updates, and important information.
- Organized records and ensured a clean, welcoming, and structured environment.
- Managed multiple responsibilities while maintaining professionalism and attention to detail.
Autograph Staff
Anime Boston
Boston, MA
03.2024 - 08.2024
- Coordinated guest flow and maintained organized check-in and line management.
- Provided clear instructions and support while resolving attendee concerns.
Camp Counselor
New Settlement
Bronx, NY
07.2022 - 12.2023
- Coordinated daily schedules and maintained attendance for assigned groups.
- Supported office and classroom organization, including setup and recordkeeping.
- Communicated with families and staff to ensure smooth daily operations.
Education
High School Diploma -
Dreamyard Preparatory School
Bronx, NYMedical Billing & Coding Training -
Skills
- Medical terminology
- Insurance verification & claims knowledge
- Patient scheduling and appointment coordination
- Electronic Health Records (EHR)
- Medisoft software
- Medical records management
- Microsoft Office (Word, Excel, Outlook)
- Front desk support and administrative assistance
- Greeting and assisting clients/patients
- Phone etiquette and message handling
- Verbal and written communication
- Organization and multitasking
- Team collaboration
- Problem-solving and professionalism
Volunteer Experience Achievements
- Peer mentor with leadership and communication experience.
- Investor Pitch Competition Winner.
- Certified in Entrepreneurial Practices Presentation.
Skills
Medical terminology, Insurance verification & claims knowledge, Patient scheduling and appointment coordination, Electronic Health Records (EHR), Medisoft software, Medical records management, Microsoft Office (Word, Excel, Outlook), Front desk support and administrative assistance, Greeting and assisting clients/patients, Phone etiquette and message handling, Verbal and written communication, Organization and multitasking, Team collaboration, Problem-solving and professionalism
Work Preference
Job Search Status
Open to workWork Type
Full TimePart TimeContract WorkLocation Preference
On-SiteRemoteHybridSalary Range
$18/hr - $1000/hrTimeline
AB Concierge
Anime Boston
05.2025 - 08.2025
Caretaker
Little Star Daycare
03.2024 - 09.2024
Autograph Staff
Anime Boston
03.2024 - 08.2024
Camp Counselor
New Settlement
07.2022 - 12.2023
High School Diploma -
Dreamyard Preparatory School