Eamon Owen
Nashville,TN
Summary
I am a creative and motivated worker, with many years of customer service experience. I have strong leadership experience and really enjoy working with a team. I am an attentive Assistant Store Manager offering 3 years working in retail sales industry. I have a focused and enthusiastic demeanor with strong background building successful teams, and a proven track record for creating positive working and shopping environments.
Overview
5
5
years of professional experience
Work History
Assistant Store Manager
TECOVAS
Nashville, TN
12.2022 - 05.2024
- Managed the day-to-day operations of the store, including customer service, and inventory management
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Developed strategies for increasing store profitability by analyzing financial data and implementing team strategies to help increase daily revenue.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
Outside Service Manager
Cuscowilla Country Club
Eatonton, GA
05.2019 - 07.2021
- Developed and implemented procedures to improve customer service operations.
- Organized and managed a team of outside service attendants.
- Scheduled, monitored, and evaluated the performance of outside service personnel.
- Conducted regular meetings with staff to discuss operational issues related to outside services.
- Developed training materials for new employees working in the field providing outsourced services.
Education
BBA - Business Management
College of Coastal Georgia
Brunswick, GA09-2019
Skills
- Customer Relations
- Department Oversight
- Stock management
- Business Development
- Store Organization
- Hiring and Training
- Retail Operations
- Problem-Solving
- Sales expertise
- Customer Service Management
- Sales Growth
- Customer Service and Engagement
Timeline
Assistant Store Manager
TECOVAS
12.2022 - 05.2024
Outside Service Manager
Cuscowilla Country Club
05.2019 - 07.2021
BBA - Business Management
College of Coastal Georgia
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