Earleen Shields
Jessup,MD
Summary
Residential Program Supervisor with extensive experience at Jubilee Association of MD, skilled in individualized support planning and staff training. Successfully enhanced resident independence through tailored life skills programs and fostered a positive work culture. Proven ability to manage budgets effectively while advocating for client needs and promoting team collaboration.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Residential Program Supervisor
Jubilee Association Of Md
06.2015 - 09.2023
- Supervised daily operations of residential programs, counseling techniques and intervention strategies
- Developed individualized support plans in collaboration with clients, families, and interdisciplinary teams.
- Trained and mentored staff on best practices for client care and program implementation.
- Increased resident independence by developing life skills programs tailored to individual needs.
- Managed budgets responsibly, monitoring expenses closely to ensure financial stability for the program while maximizing resources available for resident care.
- Promoted a positive work culture by providing ongoing feedback, recognition, and support to staff members.
- Coordinated community outings for residents, enriching their lives through social interaction and integration into the local area.
Residential Counselor
Jubilee Association Of Md
04.2009 - 06.2015
- Developed individualized support plans to enhance residents' daily living skills.
- Facilitated group activities promoting social interaction and personal growth among residents.
- Monitored resident behavior, ensuring safety and compliance with established protocols.
- Collaborated with multidisciplinary teams to address residents' health and emotional needs.
- Trained new staff on best practices for resident engagement and crisis intervention techniques.
Education
High School Diploma -
Northwestern High
Hyattsville, MDSkills
- Training and mentoring
- Individualized support planning
- Delegation
- Staff performance assessments
- Client advocacy
- Multitasking
- Reliability
Certification
- CPR/First Aid - 1/21/2026 to 1/21/28
Timeline
Residential Program Supervisor
Jubilee Association Of Md
06.2015 - 09.2023
Residential Counselor
Jubilee Association Of Md
04.2009 - 06.2015
High School Diploma -
Northwestern High