Current student at Miami University Honors College, majoring in robotics engineering. Strong background working in customer service. Practice working in stressful, busy situations. Ability to ensure customer satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Host
Danny Boys Restaurant And Pizzeria
Canton
05.2023 - 06.2025
Greeted and seated guests promptly, ensuring pleasant first impressions.
Managed reservation system to optimize table assignments and wait times.
Monitored dining area for cleanliness, ensuring a welcoming environment.
Collaborated with servers to streamline communication during busy shifts.
Trained new hosts on operational procedures and customer service standards.
Offered seating and other special accommodations to customers according to preferences and dining area volume.