Ebonie Osborne
Indianapolis,IN
Summary
Professional transportation expert, skilled in operating and managing commercial vehicles efficiently and safely. Strong focus on team collaboration and achieving results in dynamic environments. Known for reliability, adaptability, and excellent communication skills. Proficient in navigation, route planning, and ensuring passenger safety.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Coach Operator
IndyGo
08.2024 - Current
- Managed emergency situations calmly and effectively, prioritizing passenger safety above all else.
- Maintained accurate records of incidents or mechanical issues encountered during shifts for efficient resolution.
- Contributed to team success by participating in training sessions and sharing best practices with peers.
- Participated in regular safety meetings to stay current on new policies, procedures, and equipment updates.
- Streamlined boarding process by efficiently collecting fares and validating passes, minimizing delays.
Shuttle Driver
ABM Industries
06.2023 - 08.2024
- Conducted regular vehicle inspections to identify potential maintenance issues, contributing to overall fleet reliability.
- Assisted in the training of new shuttle drivers, sharing knowledge and expertise to ensure their success in the role.
- Maintained clean and neat shuttle for passenger comfort.
- Operated with safety and skill to avoid accidents and delays.
- Enhanced customer satisfaction by providing timely and efficient shuttle services to various destinations.
- Greeted customers with friendliness and professionalism, engaging in conversation to build rapport.
- Transported customers from the employee parking lot to the fedex hub.
Bus driver
Durham School Services
03.2015 - 04.2023
- Drive bus or motor coach, including regular route operations
- Collect fares
- Drive vehicles over specified routes or to specified destinations according to time schedules, complying with traffic regulations to ensure that passengers have a smooth and safe ride
- Park vehicles at loading areas so that passengers can board
- Completed pre- and post-trip bus inspections for safe passenger transportation.
- Maintained a clean and sanitary bus interior by regularly inspecting for cleanliness, removing trash, and reporting necessary repairs to management.
Bus driver
MSD of Pike Township
01.2010 - 03.2015
- Transport students follow specified routes or destinations according to time schedules
- Ensure adherence to safety rules and make sure students have a smooth and safe ride
- Follow safety rules as students enter and exit buses or cross streets near bus stop
- Comply with traffic regulations to operate vehicles in a safe and courteous manner
- Maintain knowledge of first-aid procedures
- Pick up and drop off students at regularly scheduled neighborhood locations, following strict time schedules
Education
Associates of Applied Science - Health Claims Examiner
Indiana Business College
Indianapolis, INSkills
- Skilled in problem solving, decision making, and responsive to needs of clients, coworkers and management
- Effective communication skills, resourceful and adaptable to any office environment Able to handle multiple priorities and meet deadlines, detail oriented, a motivated self-starter and excellent time management skills
- Strong work ethic
- Safe driving practices
- Decision-making under pressure
- Adaptable Decision-making
Certification
- Class B
- State: IN
- Endorsements: P (Passenger vehicles) - S (School bus))
Timeline
Coach Operator
IndyGo
08.2024 - Current
Shuttle Driver
ABM Industries
06.2023 - 08.2024
Bus driver
Durham School Services
03.2015 - 04.2023
Bus driver
MSD of Pike Township
01.2010 - 03.2015
Associates of Applied Science - Health Claims Examiner
Indiana Business College
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