Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ebony Carter

Las Vegas

Summary

Dynamic and results-driven professional with extensive experience in customer service and team leadership at Excalibur Hotel & Casino. Proven ability to enhance customer satisfaction and streamline operations through effective problem-solving and cash handling. Recognized for reliability and maintaining a positive attitude in fast-paced environments.

Overview

22
22
years of professional experience

Work History

Cashier Team Lead

Terrible Herbst Convenience Store
09.2024 - Current
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.

Restaurant Busser

New York New York Casino
12.2023 - 01.2025
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Maintained a clean and safe dining environment by sweeping floors, wiping down surfaces, and keeping walkways clear of debris.

Housekeeper

Golden Nugget Casino
01.2021 - 06.2023
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.

Packing, Shipping, and Receiving Assembler

Advantage Logistics
06.2021 - 12.2022
  • Sealed, packed, labeled and affixed postage on packages to prepare materials for shipping, utilizing postage meters, and sealing tools.
  • Expedited order processing time through effective organization and prioritization of tasks.

Housekeeper

Park MGM
03.2020 - 10.2022
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.

Flagger

RoadSafe Traffic Systems
01.2020 - 08.2022
  • Used flagging tools such as stop and slow paddle and red flag.
  • Managed work zones using large signs and hand signals to direct traffic.

Warehouse Order Picker

Ocean Spray
03.2020 - 07.2022
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel
  • Increased order picking efficiency by utilizing warehouse management systems and barcode scanning equipment.

Server

International House Of Pancakes
03.2020 - 05.2022
  • Served food and beverages promptly with focused attention to customer needs.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Bartender

Dotty's Casino
04.2019 - 09.2021
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Served high customer volumes during special events, nights, and weekends.

Caregiver

At Your Service Home Health Care
05.2016 - 12.2018
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted clients with activities of daily living, promoting independence and quality of life.

Sales Associate

Ross Dress for Less
05.2015 - 04.2018
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Bartender

Silver Nugget Casino
06.2013 - 10.2015
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.

Secretary

Steppin’ Our Family Services
01.2009 - 04.2014
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.

Cashier

Toys"R"Us
09.2006 - 12.2007
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.

Cashier

Fallas Paredes
07.2006 - 10.2007
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.

Manager

Excalibur Hotel & Casino
06.2005 - 01.2006
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.

Childcare Assistant

Kids Quest
11.2004 - 06.2005
  • Supervised free play and other activities to keep children safe.
  • Supervised outdoor playtime, ensuring safety while encouraging physical activity and exploration.

Monitor

R.O.C.K.
05.2003 - 10.2004
  • Mentored junior staff members on proper monitor usage techniques and troubleshooting strategies for common issues encountered during daily operations.
  • Utilized advanced software applications for efficient data management and analysis, contributing to improved overall workflow efficiency.

Education

High School Diploma -

Palo Verde High School
Las Vegas, NV
06.2005

Skills

  • Customer service
  • Cash handling
  • Team leadership
  • Punctual and reliable

Timeline

Cashier Team Lead

Terrible Herbst Convenience Store
09.2024 - Current

Restaurant Busser

New York New York Casino
12.2023 - 01.2025

Packing, Shipping, and Receiving Assembler

Advantage Logistics
06.2021 - 12.2022

Housekeeper

Golden Nugget Casino
01.2021 - 06.2023

Housekeeper

Park MGM
03.2020 - 10.2022

Warehouse Order Picker

Ocean Spray
03.2020 - 07.2022

Server

International House Of Pancakes
03.2020 - 05.2022

Flagger

RoadSafe Traffic Systems
01.2020 - 08.2022

Bartender

Dotty's Casino
04.2019 - 09.2021

Caregiver

At Your Service Home Health Care
05.2016 - 12.2018

Sales Associate

Ross Dress for Less
05.2015 - 04.2018

Bartender

Silver Nugget Casino
06.2013 - 10.2015

Secretary

Steppin’ Our Family Services
01.2009 - 04.2014

Cashier

Toys"R"Us
09.2006 - 12.2007

Cashier

Fallas Paredes
07.2006 - 10.2007

Manager

Excalibur Hotel & Casino
06.2005 - 01.2006

Childcare Assistant

Kids Quest
11.2004 - 06.2005

Monitor

R.O.C.K.
05.2003 - 10.2004

High School Diploma -

Palo Verde High School

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