Ebony DeBerry
Paulsboro,NJ
Summary
Ambitious worker, dedicated to inquire via telephone, e-mail and fax documents. Collaborated with relevant business units using available resources to efficiently assess the customer needs or issue and recommend valid solutions. Skill in escalating unresolved issues to the appropriate managers or supervisors. Previous management team leader. Knowledgeable of OSHA Verifications, MS Office Suite. Proficient in Excel, experience in logistics, very quick learner. Accomplished in solving problems through critical thinking and handling conflicting priorities with concise time management. Qualified associate, and supervision. Reliable in keeping areas clean and organized.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Home Health Care Aide
Public Partnerships, PPL
Mantua, New Jersey
05.2023 - Current
- Assist patients with daily activities such as bathing, dressing, and grooming
- Provided companionship for elderly or disabled clients
- Transported patients to medical appointments or errands
- Recorded information regarding temperature readings, blood pressure readings and other vitals accurately into patient charts.
- Performed light housekeeping duties
- Administered medications as directed
- Observed changes in patient's condition and reported any unusual occurrences.
Sales Representative Supervisor
Dollar General Store
Philadelphia, PA
07.2020 - 12.2023
- Supervised the sales team
- Developed and implemented strategies to enhance customer service and increase sales
- Trained new employees
- Monitored daily activities of the sales staff
- Assisted with recruitment activities
- Organized stockroom shelves
- Counted money in cash drawer.
- Trained new employees in product knowledge and sales techniques.
- Assisted with recruitment activities for new sales representatives when needed.
Assistant Project Manager Intern
Delaware County District Council Office
Wilmington, DE
11.2019 - 05.2021
- Coordinated project activities and monitored progress
- Developed project plans and established deadlines
- Provided administrative support to the Project Manager
- Analyzed existing processes for improvement
- Developed training materials for new employees.
- Facilitated communication between cross-functional teams working on different aspects of a project.
- Created detailed reports summarizing key project metrics such as budget utilization and timeline adherence.
Education
Associate of Arts -
Rowan College At Gloucester County
Sewell, NJ05-2026
High School Diploma -
Paulsboro High School
Paulsboro, NJ06.2016
Skills
- Phone systems
- Scheduling software
- Client Documentation
- Microsoft office suite
- Data entry
- Knowledge of State Regulations
- Clinical Quality Program Standards
- Case Management
- Schedule Management
- Behavior Redirection
- Microsoft Office expertise
- Microsoft Word
- Microsoft Excel
- Written Communication
Certification
- CPR Certification
- Certified Home Health Aide (CHHA)
- Certified Safety Professional OSHA Verifications Specialist
Languages
- English, Native/Bilingual
- Spanish, Limited
Timeline
Home Health Care Aide
Public Partnerships, PPL
05.2023 - Current
Sales Representative Supervisor
Dollar General Store
07.2020 - 12.2023
Assistant Project Manager Intern
Delaware County District Council Office
11.2019 - 05.2021
Associate of Arts -
Rowan College At Gloucester County
High School Diploma -
Paulsboro High School