Ebony Gilbert
Elkhorn,WI
Summary
High-achieving Business Development Representative bringing expertise in marketing, sales and operations. Consults with customers, builds strong relationships and increases sales numbers. I have always been a goal driven fast learner who loves taking the initiative and reaching my goals.
Overview
6
6
years of professional experience
Work History
Business Development Center Representative
Kunes Country Automotive Group
06.2023 - Current
- Increased client satisfaction by promptly addressing inquiries and providing exceptional customer service.
- Enhanced sales performance by consistently identifying new business opportunities and establishing strong relationships with clients.
- Streamlined internal processes for improved efficiency, implementing innovative strategies to achieve company objectives.
- Collaborated with cross-functional teams to develop and execute strategic business plans, resulting in increased revenue growth.
Gas Station Attendant
Loves Travel Stop
11.2022 - 04.2023
- Enhanced customer satisfaction by providing prompt and friendly service during all transactions.
- Ensured accurate cash handling and maintained a balanced register at the end of each shift.
- Maintained cleanliness of gas station premises, resulting in a welcoming environment for customers.
- Assisted with inventory management, helping to keep stock levels consistent and up to date.
- Collaborated with team members for smooth shift transitions, maintaining operational continuity throughout the day.
Overnight Stocker
Walmart
10.2021 - 11.2022
- Streamlined overnight stock processes by implementing efficient organization and product placement techniques.
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Reduced inventory discrepancies by accurately counting and documenting incoming merchandise shipments.
- Collaborated with fellow team members, ensuring consistent communication and task distribution for a successful restocking process.
- Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
- Maintained a safe working environment by adhering to company safety procedures and promptly addressing potential hazards.
Car Salesperson
Lou Bachrodt Automall
10.2018 - 05.2020
- Boosted customer satisfaction by providing comprehensive information on vehicle features and options.
- Increased dealership revenue with effective sales strategies tailored to individual client needs.
- Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
- Exceeded monthly sales targets through consistent follow-up and excellent negotiation skills.
- Collaborated with finance team to secure optimal financing options for customers, ensuring a seamless purchasing process.
- Expanded dealership''s clientele through targeted outreach efforts, including local events and social media engagement.
Education
High School Diploma -
Altavista Combined School
Altavista, VA06.2010
Skills
- CRM Software
- Financial Acumen
- Goal-Oriented
- Lead prospecting
- Business Relationship Management
- Consultative Sales
- Client acquisition
- Continuous professional improvement
- Web technologies and services
- Product expertise
- Customer Relationship Management
- Social Media Marketing
- Relationship Building
- Product Knowledge
- Lead Generation
- Task Prioritization
- Team building
- Analytical Thinking
Art and crafts with my son. I also enjoy my houseplants.
I have started making Arts & Crafts time weekly activity with my 5 year old son. He really seems to enjoy painting and I love seeing him express his creativity. Also, I have started making time for my houseplants. Potting and repotting really calms my. feeling the dirt in my hands is really fun. Helps me to enjoy the simple things in life.
Timeline
Business Development Center Representative
Kunes Country Automotive Group
06.2023 - Current
Gas Station Attendant
Loves Travel Stop
11.2022 - 04.2023
Overnight Stocker
Walmart
10.2021 - 11.2022
Car Salesperson
Lou Bachrodt Automall
10.2018 - 05.2020
High School Diploma -
Altavista Combined School
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