Ebony Jacob

• Offered personalized support to individuals needing seeking educational services, helping connect each with available resources and relevant team members.
• Recorded, transcribed and maintained confidential client information into applicant tracking system and database.
• Maintained positive relationships with participants and regularly reached out to offer assistance to individuals.
• Delivered presentations to interested groups and answered wide-ranging questions about available educational services Trio offered.

· Interpreted students' needs and introduced additional services, if needed to fit specific requirements.

• Providing a comprehensive program of classroom, work-based and community-based activities designed to help students achieve the number of required JAG competencies.
• Coordinating classroom, Career Association and program activities as assigned and assuming full accountability for the following performance outcomes: graduation rate, positive outcome rate, aggregate employment rate, full-time jobs rate, and full-time placement rate.
• Managing time effectively and prioritizing work to meet required timelines.
• Interpreted students' needs and introduced additional services that may be needed to fit specific requirements.

• Maintained and processed invoices, deposits, and money logs.
• Maintaining effective student records.
• Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
• Reconciled and corrected issues with financial records.
• To act as a liaison between students, parents, and staff
• To assist in coordinating and overseeing the day-to-day operations of the office.