Ebony Lee
Summary
Dependable professional with experience and well-developed critical thinking, problem-solving and organizational skills. Exceptional communicator and team player trained in operating cash registers and serving customers. I'll try to go above and beyond to serve guests and promote loyalty.
Energetic individual with background in fast food and counter service, skilled in efficient order handling and customer satisfaction. Demonstrated ability to maintain high cleanliness standards and manage inventory effectively, ensuring smooth operation of fast-paced environments. Known for strong communication skills and capability to work well under pressure, contributing positively to team dynamics and customer experience. Improved workflow through innovative organization methods, enhancing overall service speed and quality.
Overview
17
17
years of professional experience
Work History
Crew Member
McDonald's Restaurant
Kansas City
08.2024 - 04.2026
- Prepared food items following company recipes and standards.
- Operated kitchen equipment safely and efficiently during peak hours.
- Maintained cleanliness and organization of workstations and dining areas.
- Stocking
- Handled cash registers, processed transactions, and managed payment methods.
Assistant Manager
Sonic Drive -inn
Kansas City
06.2021 - 08.2024
- Assisted in managing daily operations of fast-paced drive-in restaurant.
- Trained and supervised team members to ensure service excellence.
- Coordinated inventory management and stock replenishment processes.
- Monitored food safety and sanitation standards across all workstations.
AFM
Amazon fulfillment Center
Kansas City
07.2019 - 11.2021
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Home Health Caregiver
Caring Hearts Home Care
Kansas City
02.2009 - 07.2021
- Provided compassionate care and assistance with daily living activities.
- Monitored patient health and reported changes to healthcare professionals.
- Assisted clients with medication management and adherence to prescriptions.
- Developed strong relationships to enhance client trust and comfort.
- Coordinated transportation for medical appointments and community activities.
- Collaborated with families to ensure holistic care for each client.
- Maintained a clean and safe environment for the client; changing bed linens, cleaning bathrooms, vacuuming carpets, washing dishes, laundry.
- Provided assistance to patients with activities of daily living, such as bathing, grooming and toileting.
- Assisted clients with mobility issues by providing support for walking, transferring from bed to chair.
- Assessed the physical condition of clients on an ongoing basis including reporting any changes in health status to supervisor.
- Provided companionship services including reading aloud, playing games or engaging in conversation with clients.
- Demonstrated compassion and respect for all clients while maintaining professional boundaries at all times.
- Prepared meals according to prescribed dietary needs and monitored food intake of assigned patients.
Education
Washington High School
Kansas City, KSSkills
- Food preparation
- Kitchen equipment operation
- Inventory management
- Cash handling
Timeline
Crew Member
McDonald's Restaurant
08.2024 - 04.2026
Assistant Manager
Sonic Drive -inn
06.2021 - 08.2024
AFM
Amazon fulfillment Center
07.2019 - 11.2021
Home Health Caregiver
Caring Hearts Home Care
02.2009 - 07.2021
Washington High School