Ebony McCoy
Summary
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
9
9
years of professional experience
Work History
Office Manager
Magnetizm Tattoo
11.2020 - Current
- Managing calls, scheduling appointments, taking credit and cash payments, answering calls, data entry, inventory management
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Managed compliance to keep organization operating within legal and regulatory guidelines.
Shift Leader
Five Guys
08.2015 - 12.2020
- Taking credit and cash payment, answering calls, taking inventory, cleaning, customer service
- Completed cash and credit card transactions accurately using POS software.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Sales Associate
Champs Sports
03.2014 - 06.2016
- Sales goals, customer service, customer support, inventory, stocking, cleaning
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Managed returns, exchanges and refunds in accordance with store policy.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
GED -
White Knoll High School
Lexington, SC2010
Skills
- Office Management
- Microsoft Outlook and Microsoft Office
- Coaching and Training
- Cash Flow and Reconciliation
- Reading Comprehension
- Photography Shoots
Timeline
Office Manager
Magnetizm Tattoo
11.2020 - Current
Shift Leader
Five Guys
08.2015 - 12.2020
Sales Associate
Champs Sports
03.2014 - 06.2016
GED -
White Knoll High School
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