Ebony Reed
Wesley Health Centers JWCH
Nashville,TN
1
Language
1
Certification
3
years of professional experience
Skilled in behavior intervention and data analysis developed in clinical environment, seeking to transition into new field. Expertise in creating and implementing individualized behavior plans and maintaining detailed records. Aiming to leverage these skills to contribute effectively in different professional domain.
Work History
Clinical Medical Assistant
2 Years 11 Months- Multi-Clinical Medical Assistant (Float)
- Assisting multiple physicians throughout the clinic in different departments on a day to day basis.
- Collect and report to physicians new patient information.
- Assist physicians with physical exams, procedures, wound cleanings, covid test swabs, glucose checks and EKG’s.
- Set up exam rooms for procedures ensuring the physician has everything they EMR Rehab Setting
- Scheduling patients follow up appointments Collect Urine Samples Homeless Care
- Documenting and keeping record of patients information utilizing EMRS Stocking/Cleaning Schedule Appointment
OBGYN Medical Assistant
1 Year- Assisted in patient intake procedures, ensuring accurate documentation and data entry.
- Collaborated with healthcare providers to facilitate effective communication and patient care.
- Trained new staff on clinical protocols and office procedures for improved team performance.
- Developed patient education materials, promoting health literacy and preventive care strategies.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Registered Behavior Technician
1 Year 11 Months- Monitored patient behaviors and documented progress towards therapeutic goals using data collection methods.
- Implemented individualized behavior intervention plans to enhance client progress and skill acquisition.
- Trained and mentored junior staff on best practices for behavior management and client engagement techniques.
- Advocated for clients' needs within treatment plans, ensuring alignment with best practices in applied behavior analysis.
- Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
- Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
- Maintained detailed records of client progress, enabling data-driven decision making for intervention adjustments and goal development.
- Managed crisis situations with professionalism, ensuring the safety of all individuals involved while adhering to established protocols.
- Utilized technology tools for data collection and analysis, streamlining the process of monitoring client progress and informing treatment plan adjustments.
- Supported client using principles of applied behavior analysis.
- Learned specialized behavior approaches to implement behavioral strategies.
Patient Care Coordinator
1 Year 1 Month- Developed comprehensive care plans in collaboration with healthcare providers and patients.
- Trained new staff on patient management protocols and software systems.
- Managed patient records using electronic health record systems, enhancing data accuracy.
- Acted as a knowledgeable resource for patients seeking information about community resources and support services available to them in their healthcare journey.
- Fostered strong relationships with referral sources for increased network connections, benefiting both the clinic and its patients through expanded resources.
- Organized community health events, raising awareness about preventative care and healthy lifestyle choices.
- Resolved patient concerns and complaints with empathy and professionalism, restoring trust in healthcare services.
- Coordinated scheduling of appointments to maximize healthcare providers' availability and patient convenience.
- Analyzed patient satisfaction surveys to identify areas for improvement and implement changes.
- Implemented patient feedback mechanisms, leading to service enhancements and increased patient satisfaction.
Patient Care Technician
1 Year- Assisted nursing staff with patient monitoring and vital signs assessment to ensure quality care.
- Implemented infection control protocols, enhancing patient safety during treatments and procedures.
- Supported daily activities for patients, promoting comfort and engagement through effective communication.
- Collaborated with interdisciplinary teams to coordinate patient care plans, improving overall service delivery.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Maintained clean and safe environment to promote patient safety and comfort.
Host/Server
7 Months- Greeted and seated guests, ensuring efficient flow during peak hours.
- Managed reservation system, optimizing guest experience and minimizing wait times.
- Trained new staff on customer service protocols and restaurant operations.
- Collaborated with kitchen staff to ensure timely food delivery and accuracy of orders.
Education
High School Diploma
Medical Billing - Trade school
- Honoree of [Ebony R]
- Honor Roll [ Q3&4 2020]
Medical Assistant
Skills
HIPAA compliance
Patient scheduling
Customer service
Medical terminology knowledge
EMR / EHR
Direct patient care
Clinical documentation
Patient-focused care
Data entry
Phlebotomy
Vital signs monitoring
Procedure assistance
Reliable team player
CPR
Immunization administration
Specimens collection and processing
Patient assessments
Insurance verification
Professionalism and ethics
Appointment setting
Patient care coordination
Patient flow management
OB/GYN procedures
Simple dressings
Medical office management
Hospice care
Patient bathing
Patient feeding
Patient oral care
Suture removal
Patient triage
Mobility assistance
Diagnostic testing
Certification
- Medical assistant Present
- RBT Certification
- Certified Medical Assistant
- AED Certification
- BLS Certification
- Certified Behavioral Health Technician
- Medical Billing Certification
- First Aid Certification
- CNA
- CPR Certification
- RMA
- Driver's License
Languages
English - Fluent
Timeline
Host/Server
Wahl Burger
03.2025 - 10.2025Read More
Patient Care Coordinator
CAMBRIAN HOME CARE
06.2024 - 07.2025Read More
Registered Behavior Technician
RBH Tech Aide
01.2024 - 12.2025Read More
OBGYN Medical Assistant
Gardenas Women Center
10.2023 - 10.2024Read More
Patient Care Technician
Kaiser Permanente
03.2023 - 03.2024Read More
Clinical Medical Assistant
Wesley Health Centers JWCH
01.2023 - 12.2025Read More
Trezevant High School
High School Diploma
Read More
UEI College
Medical Billing from Trade school
Read More
UEI College
Medical Assistant
Read More