Ebony White
Chicago,IL
Summary
Always on time always willing to help and learn more about anything very friendly and love to work with customers.
Customer-focused Cashier Team Lead with driven work ethic and documented record of excellent guest service. Friendly with strong communication and interpersonal skills to maintain loyal business. Offering great problem-solving skills to quickly address customer questions and concerns.
Hardworking cashier offering 30 years of experience in retail. Solid team player with upbeat, positive attitude and commitment to providing excellent customer service. Proficient in scanning goods and collecting payments, resolving complaints and training newly hired cashiers. Friendly multitasker with in-depth knowledge of POS system operations.
Overview
4
4
years of professional experience
Work History
Cashier Team Lead
Thornton’s
Chicago, IL
10.2018 - 08.2022
Was to make sure all guests are taking care of and making sure the store is always clean.doing paperwork
- Assisted with training new cashiers and customer service team members to increase speed of onboarding.
- Scanned, priced and bagged customer groceries quickly to keep lines moving.
- Processed payments promptly for customers to exceed productivity standards.
- Verified customer age requirement for alcohol or tobacco purchases.
- Inventoried stock and placed new orders to maintain supplies for expected demand.
Education
GED -
Bowen High
Chicago, IL06.1994
Skills
- Loss prevention
- Merchandise stocking
- Store opening and closing
- Customer relations
- Employee engagement and motivation
- Security monitoring
- Payment processing
- Opening and closing procedures
- Training and coaching
- Hard-working
- Equipment troubleshooting
- Able to lift [Number] pounds
Timeline
Cashier Team Lead
Thornton’s
10.2018 - 08.2022
GED -
Bowen High