Brandon Schott
Retail Leader
Eastpointe,Michigan
Summary
High-energy Leader bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency. Familiar with managing range of personalities to effectively build consensus and achieve operational targets. Revitalizes operations and adapts to changing market conditions. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
25
25
years of professional experience
Work History
Assistant Store Manager
The Home Depot Inc
Madison Heights, Michigan
01.2023 - Current
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Managed time efficiently in order to complete all tasks within deadlines.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Store Manager
Michaels Arts And Crafts
Rochester Hills, MI
11.2021 - Current
- Protected store from loss or theft by setting and enforcing clear security policies.
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Corrected and maintained overstock management processes to improve efficiency and increase sales.
- Improved sales performance from 15th ranked store to 6th rank in district YTD.
- Improved overall customer satisfaction results from 17th district ranking to 3rd.
Store Manager
Michaels Arts And Crafts
Allen Park, MI
03.2020 - 11.2021
- Increased store sales over Plan by 6% with income improvement over 24%.
- Managed Payroll Expenses 1.5% below plan.
- Increased customer Rewards loyalty to over 71%.
- Exceeded customer overall satisfaction goals YTD by nearly 2%.
Store Manager
Michaels Arts And Crafts
Troy, MI
08.2019 - 03.2020
- Implemented process improvement to establish organizational culture, optimize procedures for higher efficiency and help company evolve and grow
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements
Store Manager
Michaels Arts And Crafts
Livonia, MI
07.2011 - 08.2019
- Improved store operations & team development to become pilot store for multiple company programs,
- Store became one of 25 pilot stores for Michaels Center of Excellence status, which included internal certifications over 92%, with annual re-certification over 92% consistently.
- MCX status made store a central training store for all new store level managers, including SM, ASM & department managers, both internally promoted & external hires.
Store Manager
Michaels Arts And Crafts
Allen Park, MI
11.2008 - 07.2011
- Increased year over year sales by 33%.
- Awarded Store Manager of the Year award, 2009.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings
Store Manager
Michaels Arts And Crafts
Southgate, MI
07.2005 - 11.2008
- Decreased store shrink from over 5.5% to under 2.5%.
- Increases year-over year sales by 2%.
Assistant Store Manager
Michaels Arts And Crafts
Flint, MI
01.2004 - 07.2005
- Participated in new store set-up and opening of store in Shelby Twn, MI.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
- Assignment included working in multiple store locations, including Lakeside, MI as ASM and Acting SM in Chesterfield, MI.
Department Manager
Michaels Arts And Crafts
Midland, MI
05.2001 - 12.2003
- Participated in new store set-up and opening of the Midland, MI location.
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Communicated with managers of other departments to maintain transparency.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
Sales Associate
Michaels Arts And Crafts
Saginaw, MI
10.1999 - 05.2001
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Maintained records related to sales, returns and inventory availability.
Education
Associate Degree in Criminal Justice - Criminal Justice
Saginaw Valley State University
Bay City, MI05.2002
Certificate in Criminal Justice -
Delta College
Bay City, MI01.2000
High School Diploma -
Pinconning High School
Pinconning, MI06.1998
Skills
- Store Merchandising
- Problem Anticipation and Resolution
- Staff Supervision
- Shift Scheduling
- Recruiting and Hiring
- Payroll Management
- Team Development
- Profit and Loss Statements
- Problem-Solving
- Store operations
- Training and mentoring
- POS Systems
- Cash Management
- Recruitment and hiring
- Team Building and Leadership
- Goals and performance
- Operations Management
- Leadership Development
- Policies and Procedures
- Work Planning and Prioritization
- Opening and closing procedures
Accomplishments
- Exceeded monthly store sales goals 12 months in a row.
- Increased sales by 6% by coaching department managers on new merchandising standards.
- Acted as a Mentor to multiple new hire and promoted Store managers and Assistant Store managers. With every ASM being promoted to SM,
- Served as a Pilot store to test and launch new company programs and operations.
- Served as a Training SM and training store to develop all levels of store management to meet company standards.
- Exceeded monthly store sales goals 12 months in a row.
- Supervised team of 25 to 40 staff members.
- Achieved improves sales by introducing directed replenishment software for store instock improvement tasks.
- Increased sales by up to 33% by coaching department managers on new merchandising standards.
Additional Information
Received Store Manager of the Year Award, 2009
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
The real test is not whether you avoid this failure, because you won’t. It’s whether you let it harden or shame you into inaction, or whether you learn from it; whether you choose to persevere.
Barack Obama
Timeline
Assistant Store Manager
The Home Depot Inc
01.2023 - Current
Store Manager
Michaels Arts And Crafts
11.2021 - Current
Store Manager
Michaels Arts And Crafts
03.2020 - 11.2021
Store Manager
Michaels Arts And Crafts
08.2019 - 03.2020
Store Manager
Michaels Arts And Crafts
07.2011 - 08.2019
Store Manager
Michaels Arts And Crafts
11.2008 - 07.2011
Store Manager
Michaels Arts And Crafts
07.2005 - 11.2008
Assistant Store Manager
Michaels Arts And Crafts
01.2004 - 07.2005
Department Manager
Michaels Arts And Crafts
05.2001 - 12.2003
Sales Associate
Michaels Arts And Crafts
10.1999 - 05.2001
Associate Degree in Criminal Justice - Criminal Justice
Saginaw Valley State University
Certificate in Criminal Justice -
Delta College
High School Diploma -
Pinconning High School
Similar Profiles
SARAH MOREIRASARAH MOREIRA
District Hire Specialist Recruiter at HOME DEPOT POSITIONS, The Home DepotDistrict Hire Specialist Recruiter at HOME DEPOT POSITIONS, The Home Depot
John VaccaroJohn Vaccaro
Asset Protection Specialist at The Home Depot IncAsset Protection Specialist at The Home Depot Inc
Jacob LewisJacob Lewis
Sales Associate at The Home Depot IncSales Associate at The Home Depot Inc
Jalen StantonJalen Stanton
Customer Service Associate at The Home Depot IncCustomer Service Associate at The Home Depot Inc
Ryan EllingtonRyan Ellington
Health Information Management Technician at DMCHealth Information Management Technician at DMC