Ed Silver
Sales
Louisville,KY
Summary
Highly experienced salesperson known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.
Overview
13
13
years of professional experience
Work History
Sales Associate
Bachman Auto Group
04.2015 - 05.2024
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Salesperson
Sam Swope Auto Group LLC
05.2011 - 05.2015
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Increased sales and customer satisfaction through personalized servicing.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Provided exceptional customer service, resulting in numerous positive reviews and referrals.
- Asked open-ended questions to determine needs and assisted customers in selecting appropriate merchandise.
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Listening Skills
- Multi-tasking strength
- Excellent people skills
- Reliable and punctual
- Goal-Oriented
- Relationship Building
- Outgoing Personality
- Conflict Resolution
- Sales expertise
- Product Sales
- Customer Needs Assessment
Education
Diploma -
Muskogee High School
Muskogee, OKTimeline
Sales Associate
Bachman Auto Group
04.2015 - 05.2024
Salesperson
Sam Swope Auto Group LLC
05.2011 - 05.2015
Diploma -
Muskogee High School
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