Rose Mary Reed
Lincoln City,Oregon
Summary
Dedicated Community Manager with [Number] years of management experience. Improves properties and streamlines operations for efficiency. Hardworking and resourceful with friendly and professional demeanor. Outgoing professional with a background managing employees, issues and administrative tasks in fast-paced environments. A highly visible and friendly Community Manager promoting exemplary talents in customer service, policies and procedures' oversight and facility security measures.
Overview
16
16
years of professional experience
Work History
Community Manager
Cambridge Real Estate Services
Lincoln City, OR
08.2017 - Current
- Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs.
- Met with residents to gather information and develop effective solutions.
- Streamlined operations by communicating efficiently with clients, keeping meticulous records, budget management and internal collaboration.
- Contacted correct individuals to perform repairs and maintenance to obtain immediate resolutions.
- Maintained productivity objectives by leveraging hands-on leadership abilities to effectively direct 3 person team.
- Inspected units before and after tenant moves to write effective leases and determine charges or readiness for new tenants.
- Evaluated property conditions and recommended improvements.
- Inspected buildings, vacant units and common areas regularly to identify repairs needing immediate attention.
- Managed community within established cost constraints.
- Boosted renewal rents 9.6% while maintaining 89% level on effective rent numbers.
- Improved processes through expense management.
- Collected rental payments from residents and kept meticulous records of delinquent accounts.
- Effectively managed team of 2 maintenance and activities personnel.
- Maintained knowledge on lease and renewal rates to advocate for appropriate changes.
- Worked with maintenance staff to complete timely repairs and enhancements.
- Introduced effective emergency resolutions and managed special projects.
- Increased office organization by creating filing systems and managing confidential information carefully.
- Received and processed resident payments, and updated system accounts with latest information.
Community Manager
SMI Properties
Salem , Oregon
06.2016 - 07.2017
- Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs.
- Met with residents to gather information and develop effective solutions.
- Streamlined operations by communicating efficiently with clients, keeping meticulous records,.
- Contacted correct individuals to perform repairs and maintenance to obtain immediate resolutions.
- Supervised facilities and services for all-residents.
- Inspected units before and after tenant moves to write effective leases and determine charges or readiness for new tenants.
- Evaluated property conditions and recommended improvements.
- Inspected buildings, vacant units and common areas regularly to identify repairs needing immediate attention.
- Managed community within established cost constraints.
- Improved processes through expense management.
- Collected rental payments from residents and kept meticulous records of delinquent accounts.
- Maintained knowledge on lease and renewal rates to advocate for appropriate changes.
- Worked with maintenance staff to complete timely repairs and enhancements.
- Introduced effective emergency resolutions and managed special projects.
- Increased office organization by creating filing systems and managing confidential information carefully.
- Received and processed resident payments, and updated system accounts with latest information.
Community Manager
Rosewood Apartments
Los Angeles, CA
02.2010 - 06.2015
- Met with residents to gather information and develop effective solutions.
- Streamlined operations by communicating efficiently with clients, keeping meticulous records, budget management and internal collaboration.
- Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs.
- Collaborated site foreman during interior renovations and construction.
- Contacted correct individuals to perform repairs and maintenance to obtain immediate resolutions.
- Resolved tenant issues quickly and increased tenant retention by10%.
- Maintained productivity objectives by leveraging hands-on leadership abilities to effectively direct 3 person team.
- Inspected units before and after tenant moves to write effective leases and determine charges or readiness for new tenants.
- Evaluated property conditions and recommended improvements.
- Inspected buildings, vacant units and common areas regularly to identify repairs needing immediate attention.
- Improved processes through expense management.
- Collected rental payments from residents and kept meticulous records of delinquent accounts.
- Maintained knowledge on lease and renewal rates to advocate for appropriate changes.
- Worked with maintenance staff to complete timely repairs and enhancements.
- Planned and executed promotional activities to drive community engagement and increase occupancy numbers.
- Increased office organization by creating filing systems and managing confidential information carefully.
- Received and processed resident payments, and updated system accounts with latest information.
Community Manager
Al Angelo Co
Vancouver, WA
03.1993 - 06.1998
- Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs.
- Collaborated site foreman during interior renovations and construction.
- Met with residents to gather information and develop effective solutions.
- Streamlined operations by communicating efficiently with clients, keeping meticulous records, budget management and internal collaboration.
- Contacted correct individuals to perform repairs and maintenance to obtain immediate resolutions.
- Inspected units before and after tenant moves to write effective leases and determine charges or readiness for new tenants.
- Evaluated property conditions and recommended improvements.
- Inspected buildings, vacant units and common areas regularly to identify repairs needing immediate attention.
- Managed community within established cost constraints.
- Collected rental payments from residents and kept meticulous records of delinquent accounts.
- Maintained knowledge on lease and renewal rates to advocate for appropriate changes.
- Worked with maintenance staff to complete timely repairs and enhancements.
- Increased office organization by creating filing systems and managing confidential information carefully.
- Received and processed resident payments, and updated system accounts with latest information.
Education
High School Diploma -
Polo Verdi
Tucson, AZ04.1971
Skills
- Monthly Fee and Payment Collection
- Maintenance Oversight
- Insurance Coordination
- Contract Negotiation
Timeline
Community Manager
Cambridge Real Estate Services
08.2017 - Current
Community Manager
SMI Properties
06.2016 - 07.2017
Community Manager
Rosewood Apartments
02.2010 - 06.2015
Community Manager
Al Angelo Co
03.1993 - 06.1998
High School Diploma -
Polo Verdi