EDDIE FLORES
Las Vegas,NV
Summary
To obtain a sales position with continuing to be an energetic individual who consistently achieves high levels of productivity in a dynamic work environment. Including an extensive background in sales, customer service, and resolving customer escalation issues. Excellent sales skills with proven abilities in a sales atmosphere.
Highly organized and motivated Account Executive with demonstrated track record of building relationships with clients, developing successful sales campaigns, and managing teams of account managers. Skilled in financial analysis, customer service and problem-solving. Experienced in coordinating activities with various departments to achieve strategic objectives.
Overview
17
17
years of professional experience
Work History
Account Executive
Vivint Home Security
06.2021 - 05.2024
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
- Collaborated with cross-functional teams to develop comprehensive marketing strategies, resulting in increased brand awareness and revenue growth.
- Negotiated contracts successfully, securing favorable terms for both the company and clients.
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
Mdu Account Manager
Cox Communications
07.2016 - 05.2021
- Year after year top performer in retail in MDU team
- Elevated NPS and sales and maintained at 40% for 12 months
- Month after month exceeded in arpc and psu goals
- Consistently exceeded sales targets by cultivating a deep understanding of client needs and positioning products as optimal solutions for their unique challenges.
- Accomplished multiple tasks within established timeframes.
- Partnered with sales leaders to set strategies, territory design, sales targets and quotas.
Solution Specialist
Cox Communications
04.2011 - 07.2016
- Met and exceeded all sales goals each month
- Adapt and promote change among peers and other employees
- Re-sell the value of services while providing an excellent customer service
- Assisted Senior Solutions Specialist and Store Manager with various responsibilities
- Responsible for assisting in counting inventory and ensure compliance
Wireless Agent
Metro pcs
07.2007 - 04.2011
- Conduct various training sessions
- Ensure reduction in shrinkage
- Provide resolutions for customer with escalated issues
- Met and exceeded all sales goals daily and monthly
Education
High School -
West Covina High School
06.2003
Skills
- Customer relationship management
- Account servicing
- Client relationship building
- Exceed sales quotas
Timeline
Account Executive
Vivint Home Security
06.2021 - 05.2024
Mdu Account Manager
Cox Communications
07.2016 - 05.2021
Solution Specialist
Cox Communications
04.2011 - 07.2016
Wireless Agent
Metro pcs
07.2007 - 04.2011
High School -
West Covina High School
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