Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Eddie Rivera

Virginia Beach,VA

Summary

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

Overview

5
5
years of professional experience

Work History

Director of Operations

Direct Expedite
Virginia Beach, VA
11.2019 - 07.2024
  • Directed the operations and logistics of a multi-million dollar business.
  • Provided leadership and guidance to subordinate managers and supervisors.
  • Resolved customer service issues in a timely manner while maintaining high levels of customer satisfaction.
  • Ensured compliance with applicable laws, regulations, industry standards.
  • Established operational guidelines and identified opportunities for improvement.
  • Worked with management team to develop operational goals aligned with business strategy.
  • Developed and maintained client relationships to grow business and improve account retention.
  • Delegated work to staff, setting priorities and goals.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.

Education

GED -

Canarsie High School
Brooklyn, NY
06-1991

Skills

  • Operations Oversight
  • Operational Efficiency
  • Customer Retention
  • Department Oversight
  • Assignment Delegation
  • Sound Judgment
  • Delegating Work
  • Multitasking
  • Decision-Making
  • Team building
  • Communication
  • Problem-solving aptitude

Languages

Spanish
Professional

References

References available upon request.

Timeline

Director of Operations

Direct Expedite
11.2019 - 07.2024

GED -

Canarsie High School

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Eddie Rivera