Eddy Littleton

• Guided prospective tenants through property tours, highlighting amenities and community features.
• Facilitated lease agreements, ensuring compliance with company policies and legal requirements.
• Managed tenant inquiries, providing exceptional customer service and resolving issues efficiently.
• Collaborated with marketing team to develop promotional materials and online listings to attract tenants.

Managed phone communications with professionalism.

Managed work order entries promptly.

Displayed available units to prospective tenants.

• Interact with customers to help with their needs and concerns.
• Answering inquiries: Responding to questions and concerns via phone.
• Ensuring customer satisfaction: Following up with customers to make sure all needs have been met.
• Resolving issues: Analyzing a customer's situation, identifying the issue, and providing a solution.

• Responding promptly to customer inquiries.
• Updating customer records.
• Acknowledging customer complaints.
• Providing customer support.
• Identify and address customer concerns.