Summary
Overview
Work History
Education
Skills
Languages
Timeline
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EDDY PEREZ

Port Saint Lucie,FL

Summary

I have a strong background in information technology, and network design, which enables me to understand the complex technical and business needs of my clients and provide them with customized and cost-effective solutions. I also have a passion for CCTV, Access Control, RFID, structuring cabling technologies and obviously business, I enjoy traveling and learning about different cultures and markets. My goal is to leverage my skills, experience, and knowledge to help any organization grow its market share and reputation as a leading telecommunications /Technology/ Manufacture provider.

Overview

21
21
years of professional experience

Work History

Account Manager, Inside Sales

Elatec INC (RFID Systems)
04.2021 - Current
  • Boosted client satisfaction by effectively addressing concerns and providing tailored solutions.
  • Enhanced team productivity by streamlining internal processes and implementing efficient sales strategies.
  • Developed strong relationships with key clients, resulting in increased account retention and growth.
  • Collaborated closely with cross-functional teams to ensure seamless service delivery for clients.

Account Manager

Structured Cable Products
04.2016 - 04.2021
  • Secured new business opportunities through networking and relationship-building activities.
  • Increased client satisfaction by addressing concerns and providing customized solutions for their business needs.
  • Conducted market research to identify potential clients and developed targeted sales strategies.
  • Generated revenue growth by identifying upselling opportunities within the existing client base.

Technical Sales Consultant

Eclipse CCTV
04.2012 - 04.2016
  • Increased sales revenue by developing and delivering persuasive technical presentations to potential clients.
  • Established strong relationships with customers, resulting in repeat business and long-term partnerships.
  • Collaborated with product development teams to ensure offerings met customer needs and expectations.
  • Provided exceptional customer service, addressing concerns efficiently to maintain satisfaction levels.

Account Manager - B2B Business Development

Upcom Technologies
04.2010 - 04.2012
  • Increased client satisfaction by addressing concerns and providing customized solutions for their business needs.
  • Developed an in-depth understanding of industry trends, enabling better anticipation of client needs and staying ahead of competitors.
  • Managed accounts to retain existing relationships and grow share of business.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.

Information Technology Specialist

Deauville Beach Resort
03.2009 - 06.2011
  • Enhanced system performance by troubleshooting and resolving hardware, software, and network issues.
  • Reduced downtime for users by providing timely and efficient technical support via phone, email, and inperson.
  • Increased user satisfaction by implementing new processes for IT ticket tracking and resolution.
  • Streamlined operations with effective management of software licenses, user accounts, and access control.

Business Account Executive

Dish Network, (Echo Star Satellite L.L.C)
06.2007 - 06.2009
  • Participated in industry events and conferences to network with potential clients, increasing brand awareness within the business community.
  • Advised clients on product selection based on their specific requirements, earning trust as a knowledgeable resource in their decision-making process.
  • With excellent negotiation skills successfully closed deals that resulted in long-lasting partnerships.
  • Established close relationships with new small business prospects.

Direct Sales Business Consultant

Atlantic Broadband
03.2003 - 06.2007
  • Increased B2B sales by developing and maintaining strong relationships with key decisionmakers.
  • Implemented targeted marketing strategies for improved client acquisition and retention.
  • Negotiated contracts and pricing structures, ensuring profitable deals for both parties involved.
  • Managed a diverse portfolio of accounts, consistently meeting or exceeding sales targets.

Education

Bachelor of Science - Information Technology

American InterContinental University
Weston, FL
12.2005

Skills

  • Territory Management
  • Pipeline Management
  • Client acquisition
  • CRM proficiency
  • Account Management
  • Objection handling
  • Account Acquisition
  • Customer Relationship Building
  • Sales Development

Languages

Spanish
Full Professional

Timeline

Account Manager, Inside Sales

Elatec INC (RFID Systems)
04.2021 - Current

Account Manager

Structured Cable Products
04.2016 - 04.2021

Technical Sales Consultant

Eclipse CCTV
04.2012 - 04.2016

Account Manager - B2B Business Development

Upcom Technologies
04.2010 - 04.2012

Information Technology Specialist

Deauville Beach Resort
03.2009 - 06.2011

Business Account Executive

Dish Network, (Echo Star Satellite L.L.C)
06.2007 - 06.2009

Direct Sales Business Consultant

Atlantic Broadband
03.2003 - 06.2007

Bachelor of Science - Information Technology

American InterContinental University

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EDDY PEREZ