Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Edely Alarcon

Chula Vista,CA

Summary

Dedicated team player committed to collaborating effectively with colleagues to achieve shared objectives. Adept at embracing new challenges and continuously seeking opportunities for growth. Thrives in high-pressure environments, consistently delivering optimal results while maintaining a positive attitude and adaptability.

Overview

5
5
years of professional experience

Work History

Sales Associate

Inditex - Zara
08.2022 - Current
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.

Event Server

Tend Exchange, LLC
03.2022 - 10.2022
  • Worked closely with fellow servers to coordinate efforts during busy periods, promoting teamwork and efficient service.
  • Served appetizers, delivered entrees, and refilled beverages for banquet guests.
  • Provided friendly, courteous service to create memorable moments for guests.
  • Adapted to diverse event types, customizing service approach for weddings, corporate functions, and social gatherings.
  • Monitored dietary restrictions and served guests with special needs.
  • Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.

Sales Associate

PVH Retail Stores
05.2019 - 09.2021
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

Sales Associate

American Eagle Outfitters, Inc
06.2019 - 01.2020
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.

Education

Associate of Arts - Interior Architecture

Southwestern College
Chula Vista, CA

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills

Languages

Spanish
Native or Bilingual

Timeline

Sales Associate

Inditex - Zara
08.2022 - Current

Event Server

Tend Exchange, LLC
03.2022 - 10.2022

Sales Associate

American Eagle Outfitters, Inc
06.2019 - 01.2020

Sales Associate

PVH Retail Stores
05.2019 - 09.2021

Associate of Arts - Interior Architecture

Southwestern College

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Edely Alarcon