Eden Cavitt
Valley Head,AL
Summary
Experienced with managing operations and coordinating team efforts to meet targets. Utilizes organizational, time management skills, and attention to detail to ensure smooth processes. Track record of enhancing satisfaction through effective communication while offering strong administrative, relationship-building and problem-solving abilities.
Overview
9
9
years of professional experience
Work History
Domestic Sales Coordinator
Steam Logistics
Chattanooga, TN
07.2022 - Current
- Coordinated cross-functional communication between internal teams.
- Developed SOP's or training materials for new hires to ensure seamless account transitions.
- Analyzed sales data to identify market trends.
- Increased sales revenue by establishing strong relationships with clients and identifying new business opportunities.
- Served as a liaison between internal departments such as accounting, drayage, legal, ensuring seamless end-to-end management of client accounts.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Negotiated prices, terms of sales and service agreements.
- Identified new business opportunities through cold calling, networking, marketing and prospective leads.
- Maintained current knowledge of evolving changes in marketplace.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Built diverse and consistent sales portfolio.
Opening Shift Manager
McDonald's
Fort Payne, AL
01.2018 - 07.2022
- Led daily opening operations, ensuring timely and efficient service.
- Streamlined opening procedures for increased efficiency and better preparedness for the day's operations.
- Trained and mentored new staff on operational procedures and customer service standards.
- Oversaw cash handling procedures, ensuring accuracy and security throughout opening shifts.
- Implemented inventory management practices to minimize waste and optimize stock levels.
- Maintained cleanliness and organization of work areas to comply with health regulations.
- Developed scheduling strategies to ensure adequate staffing during peak hours.
- Delegated daily tasks and oversaw 10-15 employees.
- Fielded customer complaints and comments. Enhanced customer experience by addressing any concerns and resolving them promptly and professionally.
- Adapted quickly to unexpected situations or challenges, maintaining smooth operations even under pressure.
- Demonstrated excellent multitasking abilities while overseeing various aspects of store operations simultaneously during opening shifts.
Serve Staff
Camp Desoto
Mentone, AL
05.2017 - 07.2018
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service.
- Assisted in food preparation and presentation.
- Served food and beverages promptly with focused attention to campers needs.
- Collaborated with serve staff members during busy shifts for efficient workflow.
- Cultivated relationships with staff and campers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless transitions through breakfast, lunch, and dinner.
- Collaborated with serve staff members to maintain a clean and organized environment.
- Used slow periods to restock dishes, silverware, ice, and anything else that would be needed for the next meal.
Education
Associate of Science - Psychology
Northeast Alabama Community College
Rainsville, AL05.2022
Skills
- Customer communication
- Data entry
- Analytical thinking
- Managerial skills
- Goal-oriented mindset
- Recordkeeping
- Issue resolution
- Strategic planning
- Process improvement
- Team collaboration
- Customer service
- Interpersonal communication skills
Accomplishments
Graduated high school and college Summa Cum Laude.
Inducted into the Phi Theta Kappa honor society.
Timeline
Domestic Sales Coordinator
Steam Logistics
07.2022 - Current
Opening Shift Manager
McDonald's
01.2018 - 07.2022
Serve Staff
Camp Desoto
05.2017 - 07.2018
Associate of Science - Psychology
Northeast Alabama Community College