Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Server
Oakmont Senior Living's Ivy Park at San Marino
03.2025 - Current
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to residents' needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Cultivated warm relationships with residents
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Provided exceptional customer service by promptly addressing resident needs and preferences.
Assisted in training new servers on menu offerings and dining protocols.
Receptionist
East Los Angeles College Learning Center
09.2024 - 02.2025
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Answered phone promptly and directed incoming calls to the correct offices.
Kept the reception area clean and neat to give visitors a positive first impression.
Assisted with academic and social events.
Promoted a sense of community through organizing donation drives and giveaways.
Utilized scheduling software to coordinate appointments and maintain organized calendar for staff.
Managed front desk operations, ensuring smooth workflow and timely response to inquiries.
San Gabriel Library Volunteer
Los Angeles County Library
05.2022 - 08.2022
Maintained clean, safe library environments for optimized customer comfort.
Contributed to a well-organized and efficient library environment through regular sorting, shelving, and labeling of materials.
Conducted circulation and shelving duties, maintaining orderly, organized displays.
Greeted visitors, answered questions, and made book recommendations across subjects and genres.
Supported community outreach efforts by assisting in the planning and execution of library events and programs.
Los Angeles Sanitation Volunteer
City of Los Angeles-Sanitation Department
03.2017 - 07.2017
Assisted with special events and programs.
Represented the organization positively and professionally while providing the community with much-needed services.
Promoted environmental awareness with educational workshops and hands-on activities.
Maintained clean, neat, and operational facilities to serve program needs.
Supported engaging, fun, and smooth-running events by helping with organization and planning.
Used strong interpersonal communication skills to convey information to others.
Education
High School Diploma -
Gabrielino High School
06.2023
Certificate of Medical Assisting - Medical Assistant
Los Angeles Southwest College
Los Angeles, CA
07-2026
Associate of Applied Science - Health Care
East Los Angeles College
Monterey Park, CA
06-2027
Skills
Strong work ethic
Exceptional customer service
Guest engagement
Professional appearance
Safe food handling
Team collaboration
Reliable and responsible
Warm and friendly
Adaptable and flexible
Excellent communication
Driver's license
Certification
California Food Handlers Certificate, StateFoodSafety A CERTUS COMPANY - October 1, 2025 - October 1, 2028
Timeline
Server
Oakmont Senior Living's Ivy Park at San Marino
03.2025 - Current
Receptionist
East Los Angeles College Learning Center
09.2024 - 02.2025
San Gabriel Library Volunteer
Los Angeles County Library
05.2022 - 08.2022
Los Angeles Sanitation Volunteer
City of Los Angeles-Sanitation Department
03.2017 - 07.2017
High School Diploma -
Gabrielino High School
Certificate of Medical Assisting - Medical Assistant