Eden Moncus
Galax,VA
Summary
Dynamic and dedicated professional with a strong background in customer service at Roses, Variety Wholesalers. Proven ability to enhance customer experiences through effective communication and cash handling. Recognized for maintaining high standards of cleanliness and teamwork, ensuring operational efficiency and customer satisfaction in fast-paced environments.
Overview
2027
2027
years of professional experience
Work History
Cashier
Roses, Variety Wholesalers
Galax, VA
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer, ensuring accountability and reducing discrepancies.
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Organized merchandise displays to promote sales and improve store aesthetics.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Cleaner
Bubbly Cleaning Services
Galax, VA
- Cleaned and sanitized residential and commercial spaces following established protocols.
- Operated cleaning equipment, including vacuums and floor scrubbers, ensuring optimal functionality.
- Maintained inventory of cleaning supplies, reporting shortages to management for timely restocking.
- Assisted in training new staff on effective cleaning techniques and safety procedures.
Crew Member
Twin County Cinemas
Galax, VA
10.2025 - Current
- Provided exceptional customer service by assisting patrons with ticket purchases and inquiries.
- Operated point-of-sale systems efficiently to process transactions accurately.
- Maintained cleanliness and organization in concession areas to enhance guest experience.
- Collaborated with team members to ensure smooth operations during peak hours.
- Assisted in inventory management by restocking supplies and monitoring product levels.
- Handled cash and credit transactions, ensuring compliance with cash handling procedures.
- Adapted quickly to changing tasks, demonstrating flexibility in fast-paced environment.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Education
High School Diploma - Psychology
Penn Foster Career School
OnlineSkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Customer service excellence
- Order taking
Timeline
Crew Member
Twin County Cinemas
10.2025 - Current
Cashier
Roses, Variety Wholesalers
Cleaner
Bubbly Cleaning Services
High School Diploma - Psychology
Penn Foster Career School