Eden Stapleton
NAPA Auto Parts - Genuine Parts
Crown City,OH
1
year of professional experience
- Successfully assisted customers in identifying the correct automotive parts for a wide variety of vehicles.
- Maintained accurate parts orders and ensured products were routed to the correct businesses and customers.
- Developed strong knowledge of automotive parts and computerized parts-identification systems.
- Built strong customer service and communication skills through frequent phone and in-person interactions.
- Gained hands-on experience testing automotive batteries and assisting customers with battery-related needs.
- Demonstrated reliability and attention to detail while managing multiple customer requests, orders, and deliveries.
- Effectively used computer and point-of-sale systems to process orders and support daily store operations
Work History
Parts Counter Sales Person
9 Months- Provide customer service and handle incoming phone calls, assisting customers with automotive parts and
product inquiries. - Use computerized parts catalogs to identify and locate the correct parts for specific vehicles.
- Coordinate and track parts orders and deliveries, ensuring products are routed to the correct businesses and
customers. - Test automotive batteries
- Process parts orders, communicate with customers and businesses, and maintain accurate order information.
- Operate computer systems and point-of-sale equipment to process transactions and manage orders.
Education
High School Diploma
Skills
Customer relationship building
Goal-oriented mindset
Strong negotiation
Product knowledge expertise
Parts identification
Cash handling experience
Ordering parts
Customer service
Improving customer satisfaction
Team collaboration
Clean driving record
Staff training
Returns processing
Timeline
Parts Counter Sales Person
NAPA Auto Parts - Genuine Parts
08.2025 - 05.2026Read More
Homeschool
High School Diploma
Read More